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Rank
38th
Out of 415

Chicago South Loop Hotel

Average Price: $168  
 
Hotel Class:
11 West 26th Street
Chicago, 60616 View map  
1-Star Hotel Rank: 1 of 4
Average review rating: 4
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (29) , Travelocity (7) , TripAdvisor (414) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 25 comments. 
81% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   credit (2)   desk (9)   disturbing (3)   friendly (3)   generous (6)   guest (2)   helpful (5)   hotel (6)   loud (2)   management (25)   night (3)   problem (2)    
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1. Had many issues but THE MANAGER CORRECTED THE PROBLEM ABOVE AND BEYOND MY EXPECTATIONS.
"Get a room far from bar! " Read full review on TripAdvisor   4/18/2012 Vote      
2. Also - the woman-manager (as it Rachel) was very nice to us and let us stay 2 extra hours allowing us to shower before heading back home after the Chicago Marathon.
"You get little more than you pay for! " Read full review on TripAdvisor   10/24/2011 Vote      
3. There was no coffee maker in the room but we were told by a lady at the desk (who I think was the duty manager) that new ones had just arrived and would be put in the rooms shortly.
"A Very Good Hotel " Read full review on TripAdvisor   9/17/2011 Vote      
4. I believe it was the assistant general manager Todd Soliday that made the experience so great.
"A fantastic stay " Read full review on TripAdvisor   1/16/2011 Vote      
5. Todd Soliday, the wonderful manager, runs a tight but friendly ship.
"If you go to Chicago, you should stay here - simple as that! " Read full review on TripAdvisor   1/7/2011 Vote      
6. The internet service collapsed during the weekend; front desk (including an angry female) said it was too many people using the web at the same time, the manager said later (see below reason) it was a weather condition.
"No internet " Read full review on TripAdvisor   10/25/2010 Vote      
7. From Todd the manager on down, everone seemed to care about whether I was comfortable.
"McCormick on business, or just need to be close in " Read full review on TripAdvisor   10/8/2010 Vote      
8. And the manager was helpful and made adjustments when there was a lot of loud disturbances one night.
"Great Value, Close to McCormick, and Good for Guests wanting to be close to Chinatown " Read full review on TripAdvisor   9/30/2010 Vote      
9. And the manager was helpful and made adjustments when there was a lot of loud disturbances one night.
"Great Value, Close to McCormick, and Good for Guests wanting to be close to Chinatown " Read full review on TripAdvisor   9/30/2010 Vote      
10. The general manager often takes care of requests himself.
"Loved this hotel!!!!!!!!!! " Read full review on TripAdvisor   6/9/2008 Vote      
   
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