Koa Kea Hotel & Resort, Poipu, Service

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OpinionWell
Rank

2nd

Out of 10

Koa Kea Hotel & Resort	Average Daily Rate: NA Check Rates

Hotel Class:

2251

Poipu, 00000 View map

0-Star Hotel Rank: 1 of 9
Average review rating: 4.8

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (415)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (52) balcony (36) bar (138) bath (17) bathroom (87) beach (363) bed (94) breakfast (195) charge (15) check in (30) check out (17) complimentary (25) concierge (38) cost (22) deal (15) decor (26) dinner (107) fee (25) food (168) front desk (53) hot tub (45) hotel (776) housekeeping (24) lobby (40) location (152) lunch (26) manager (28) massage (33) money (24) ocean (226) parking (25) pillow (15) pool (349) price (62) rate (26) recommend (87) restaurant (273) room (715) room service (32) service (314) shower (84) spa (68) staff (363) suite (16) towel (49) valet (126) valet parking (34) value (18) view (199) walk (86)

Service

Appears in 313 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
amazed (17) beach (22) customer (15) excellent (35) food (31) friendly (24) good (28) great (41) hotel (58) nice (21) night (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the valet attendants to the front desk - the service was outstanding.

"Look no further - this is the place to stay! " Read full review on TripAdvisor 5/22/2012 Vote

2. The service was good, but again, I expected more from a 4.5 star hotel.

"Underwhelmed " Read full review on TripAdvisor 5/22/2012 Vote

3. The property, staff, and service of the Koa Kea was excellent.

"No detail left unattended... " Read full review on TripAdvisor 5/20/2012 Vote

4. We would have liked the option to self-park however the valet service was attentive to our needs.

"No detail left unattended... " Read full review on TripAdvisor 5/20/2012 Vote

5. I would not hesitate to recommend Koa Kea for those that are looking for a quiet, understated hotel in Kauai that offers high quality, friendly service in a pristine setting.

"Understated Luxury in Paradise " Read full review on TripAdvisor 5/17/2012 Vote

6. We experienced wonderful service from every part of the hotel.

"Thank you for the perfect honeymoon! " Read full review on TripAdvisor 5/14/2012 Vote

7. The service is top notch, the environment gorgeous, and it seems like it's never crowded.

"Calm and exclusive " Read full review on TripAdvisor 5/12/2012 Vote

8. Hotel only allows vate parking, and the valet / porter service is very good.

"Excellent choice " Read full review on TripAdvisor 5/10/2012 Vote

9. At night, the turndown service is amazing too.

"Service is the star at the Koa Kea " Read full review on TripAdvisor 5/10/2012 Vote

10. Breakfast is just so so, no surprise, but service is good.

"Excellent choice " Read full review on TripAdvisor 5/10/2012 Vote