Best Western Hotel & Conference Center, Baltimore, Service

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OpinionWell
Rank

25th

Out of 231

Best Western Hotel & Conference Center	Average Price: $147 Check Rates

Hotel Class:

5625 O'Donnell Street

Baltimore, 00000 View map

3-Star Hotel Rank: 13 of 33
Average review rating: 2.8

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (8) , MyTravelGuide (23) , Travelocity (5) , TripAdvisor (85) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (11) bathroom (18) bed (18) bill (3) breakfast (74) charge (6) check in (12) complimentary (6) cost (5) deal (3) dinner (29) discount (6) downtown (8) fee (2) fitness center (5) food (32) front desk (36) gym (4) highway (4) hot tub (4) hotel (223) housekeeping (5) interstate (4) lobby (11) location (25) manager (9) money (7) neighborhood (5) parking (22) pillow (7) pool (23) price (11) rate (7) recommend (14) restaurant (38) room (162) room service (3) service (49) sheets (3) shower (9) shuttle (95) staff (64) street (7) suite (7) towel (4) value (6) view (9) walk (5) wireless (5)

Service

Appears in 49 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
best (6) breakfast (4) cleanliness (2) dinner (3) downtown (3) excellent (3) free (13) friendly (5) good (6) great (4) hotel (23) location (3) night (3)

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1. But a quick dismissal at a service orientated position is just bad form.

"Dirty hotel, bad location " Read full review on TripAdvisor 5/20/2012 Vote

2. The shuttle service, however, was excellent.

"Shuttle service is GREAT " Read full review on TripAdvisor 3/4/2012 Vote

3. The staff and service were very good.

"Very Good Value " Read full review on TripAdvisor 1/31/2012 Vote

4. I am eternally grateful for the amazing service I received at the Best Western Plus and if I'm ever in Baltimore I can guarantee, I will be staying there.

"Treated as a Guest Always " Read full review on TripAdvisor 11/18/2011 Vote

5. I have to say, I experienced the best service at this hotel I've ever had in my life.

"Treated as a Guest Always " Read full review on TripAdvisor 11/18/2011 Vote

6. The speed of the service varied with the day, but the servers were invariably kind and pleasant.

"Convenient for Johns Hopkins paients " Read full review on TripAdvisor 9/17/2011 Vote

7. When my parents visit, they love staying at the Best Western because the staff is incredibly friendly, the rooms are large and clean, and it is strategically located the places they like to go with shuttle service, line The Harbor and Fells Point.

"My parents love this place and stay every time they are in town! " Read full review on TripAdvisor 7/26/2011 Vote

8. The shuttle service was on-time and the service was helpful and friendly.

"Johns Hopkins visit - excellent hotel " Read full review on TripAdvisor 6/9/2011 Vote

9. Try this hotel, it's great service, good location with a shuttle to the inner harbor, and good value which is really important these days.

"WHAT A GREAT PLACE TO STAY... " Read full review on TripAdvisor 4/12/2010 Vote

10. We were pleasantly surprised by the overall service received at this hotel and would definitely recommend it to everyone wanting value, comfort, good service and cleanliness.

"WHAT A GREAT PLACE TO STAY... " Read full review on TripAdvisor 4/12/2010 Vote