Best Western Hotel & Conference Center, Baltimore, Front Desk

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Rank

25th

Out of 231

Best Western Hotel & Conference Center	Average Price: $147 Check Rates

Hotel Class:

5625 O'Donnell Street

Baltimore, 00000 View map

3-Star Hotel Rank: 13 of 33
Average review rating: 2.8

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (8) , MyTravelGuide (23) , Travelocity (5) , TripAdvisor (85) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 36 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clerk (2) desk (36) eat (2) friendly (3) helpful (6) management (3) nice (6) rude (2) shuttle (4) staff (10) towel (2)

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1. The front desk person first looked at us like we were a major inconvenience to her then said that she didn't know of any where to eat, then went back to what she was doing.

"Dirty hotel, bad location " Read full review on TripAdvisor 5/20/2012 Vote

2. We asked the front desk for a recommendation on somewhere to eat dinner.

"Dirty hotel, bad location " Read full review on TripAdvisor 5/20/2012 Vote

3. Front Desk Staff very Friendly, and the Complimentary Breakfast in the Restaurant was Terrific.

"Lovely Stay " Read full review on TripAdvisor 5/12/2012 Vote

4. The front desk staff are very nice.

"Nice hotel, but no outside service. " Read full review on TripAdvisor 11/6/2011 Vote

5. I was impressed with the front desk staff.

"Very nice hotel " Read full review on TripAdvisor 8/17/2011 Vote

6. The young lady at the Front Desk was professional and courteous and made us feel welcome.

"Surprising service, will use it on the way back " Read full review on TripAdvisor 6/16/2011 Vote

7. The room charge was very reasonable, reservation and check-in process (even early) was seamless and the front desk was friendly and helpful.

"Johns Hopkins visit - excellent hotel " Read full review on TripAdvisor 6/9/2011 Vote

8. Check-in is not until much later, but the girls at the front desk were extremely nice and helpful.

"Great hotel, fabulous staff " Read full review on TripAdvisor 12/12/2010 Vote

9. The lobby was nicely decorated and the front desk staff were friendly and helpful.

"Nice Hotel " Read full review on TripAdvisor 7/17/2009 Vote

10. The front desk seems to be nice to me but I do stay alot on business.

"Not for everyone! " Read full review on TripAdvisor 5/22/2008 Vote