Holiday Inn Express Albany - Downtown, Albany, Staff

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Rank

2nd

Out of 62

Holiday Inn Express Albany - Downtown	Average Price: $156 Check Rates

Hotel Class:

300 Broadway Avenue

Albany, 00000 View map

2-Star Hotel Rank: 1 of 23
Average review rating: 4.22

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (13) , MyTravelGuide (2) , TripAdvisor (94) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) bar (14) bathroom (12) bed (18) breakfast (87) cable (3) charge (3) check in (13) check out (3) complimentary (8) cost (5) deal (5) dinner (7) downtown (54) fitness center (3) food (14) freeway (5) front desk (28) gym (3) highway (28) hot tub (5) hotel (241) housekeeping (3) interstate (4) lobby (13) location (53) manager (13) neighborhood (6) parking (29) pillow (13) pool (34) price (13) rate (7) recommend (18) restaurant (19) room (201) sauna (4) service (43) shower (9) shuttle (45) staff (82) steam (5) street (7) towel (8) tub (3) value (7) view (9) walk (27) whirlpool (3) wireless (12)

Staff

Appears in 82 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (3) breakfast (9) clean (8) desk (8) excellent (5) extremely (5) friendly (27) good (8) great (17) helpful (21) hotel (24) inn (3) liked (3) location (3) most (3) need (3) nice (11) recommend (3)

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1. Staff is always great here, and the location is convenient.

"Get's it done downtown. " Read full review on TripAdvisor 5/14/2012 Vote

2. The staff recommended Albany Pump House for lunch and it turned out to be fantastic and very reasonable.

"Great Place to Stay " Read full review on TripAdvisor 5/4/2012 Vote

3. Friendly & very helpful staff.

"Friendly, helpful staff in a nice hotel. " Read full review on TripAdvisor 4/11/2012 Vote

4. For those having meetings, the rooms are good, well ventilated, staff is very attentive, catering excellent.

"Best place to stay when passing through Albany " Read full review on TripAdvisor 3/12/2012 Vote

5. The hotel was very clean, the staff was pleasant and the room was great.

"Overnight night stay in the state capital " Read full review on TripAdvisor 2/16/2012 Vote

6. The entire staff seemed genuinely happy to be there and happy to help - and I just love that.

"Genuine Customer Service " Read full review on TripAdvisor 1/30/2012 Vote

7. Room was nice and large and the staff was very friendly.

"Not sure why there is a hotel here " Read full review on TripAdvisor 10/16/2011 Vote

8. The reception staff were very friendly and helpful - our room was not ready went we went up but that was quickly remedied (another room) and apologies made (mistakes happen so no biggie).

"Good value, friendly service " Read full review on TripAdvisor 10/12/2011 Vote

9. The reception staff were very friendly and helpful at all times.

"Nice hotel pool and friendly staff " Read full review on TripAdvisor 9/17/2011 Vote

10. The rooms were clean and nice enough, but it seemed like the staff was a little unorganized.

"Convenient location " Read full review on TripAdvisor 9/12/2011 Vote