Home » United States » New York » Albany Hotels » Holiday Inn Express Albany - Downtown
Back to search results
OpinionWell
Rank
2nd
Out of 62

Holiday Inn Express Albany - Downtown

Average Price: $156  
 
Hotel Class:
300 Broadway Avenue
Albany, 00000 View map  
2-Star Hotel Rank: 1 of 23
Average review rating: 4.22
OpinionWell Value Index: 9
Traveler reviews analyzed: YahooTravel (25) , MyTravelGuide (2) , Expedia (13) , TripAdvisor (94) , BedBugRegistry (1)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 28 comments. 
71% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (5)   hotel (4)   management (2)   night (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. PROS: Front Desk personnel were very nice and accommodating.
"OUCH " Read full review on TripAdvisor   6/10/2011 Vote      
2. Sam at the front desk was sweet, helpful and efficient.
"Perfect stay " Read full review on TripAdvisor   5/3/2011 Vote      
3. The front desk was very helpful in suggesting various places in the area to eat dinner.
"great value and service " Read full review on TripAdvisor   12/30/2009 Vote      
4. The front desk staff were terrific, they recommended the Franklin Towers bar to us and it was also exactly what we needed.
"Great service, great price " Read full review on TripAdvisor   9/27/2009 Vote      
5. What sets the place apart is the crew - really, really impressed by the front desk, support group, and particularly the crew manning the breakfast bar, I don't think I've ever seen that done better anywhere.
"Good site with an excellent crew " Read full review on TripAdvisor   8/18/2009 Vote      
6. The people at the front desk were very friendly and cheerful, always willing to help.
"Totally blew away our expectations! " Read full review on YahooTravel   10/11/2008 Vote      
7. The front desk staff were not only friendly but helpful in advising good restaurants (and there are several)that were closeby.
"This Hotel is completely different than before!!!!!!! " Read full review on YahooTravel   1/29/2008 Vote      
8. I immediately called the front desk.
"No surprises - except one " Read full review on TripAdvisor   5/22/2012 Vote      
9. Breakfast was quite ordinary, mainly cereal, toast, juice, etc. But all of this was more than offset by the service at the hotel, which was great; not only did the front desk send their van to pick me up at the train station in Rensselaer (across the river from Albany) when I arrived, but they sent the van to pick me up and a colleague at the Convention Center (next to the state capitol) in the late afternoon and take us to the train station; they even brought our bags to us in the van~.
"Decent hotel, great service in downtown Albany " Read full review on TripAdvisor   5/13/2012 Vote      
10. About an hour later, we got a call from the front desk making sure everything was ok.
"Overnight night stay in the state capital " Read full review on TripAdvisor   2/16/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved