Aston Kaanapali Shores, Lahaina, Front Desk

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OpinionWell
Rank

7th

Out of 91

Aston Kaanapali Shores	Average Price: $191 Check Rates

Hotel Class:

3445 Lower Honoapiilani Road

Lahaina, 00000 View map

3-Star Hotel Rank: 2 of 20
Average review rating: 4.09

OpinionWell Value Index: 10

Traveler reviews analyzed: TripAdvisor (1093) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (89) balcony (125) bar (103) bath (62) bathroom (110) beach (1033) bed (159) breakfast (155) charge (80) check in (92) check out (36) concierge (41) cost (58) deal (62) dinner (98) discount (26) fee (89) food (315) front desk (146) gym (39) hot tub (71) hotel (917) housekeeping (88) landscape (31) laundry (27) lobby (97) location (304) lunch (90) maid service (29) massage (28) money (104) ocean (509) parking (256) pool (674) price (234) rate (41) recommend (204) restaurant (508) room (1419) service (239) shower (46) spa (34) staff (500) street (256) suite (182) towel (91) value (82) view (614) walk (195) wireless (33)

Front desk

Appears in 146 comments.

74% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (18) great (8) helpful (26) hotel (9) housekeeping (8) informative (5) new (8) nice (9) pleasant (5) pool (6) problem (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was great and very helpful.

"Great room with a view! " Read full review on TripAdvisor 4/26/2012 Vote

2. The front desk staff was good enough to have housekeeping bring me one large bowl on request, so that was great.

"Comfortable and clean " Read full review on TripAdvisor 3/31/2012 Vote

3. Tours will pick you up here and front desk staff is great.

"Great in some areas, not so good in others " Read full review on TripAdvisor 3/2/2012 Vote

4. The check in was seamless, the front desk staff was professional and very nice.

"Paradise in room 705 " Read full review on TripAdvisor 1/30/2012 Vote

5. Staff here was great - I particularly liked Sheena at the front desk and Andrea at the Expedia activities desk in the lobby.

"Satisfying Maui experience (low-key honeymoon!). " Read full review on TripAdvisor 1/24/2012 Vote

6. The front desk was pretty good about reimbursing us for the lost food, but proceeded to have leis delivered to our new resort the day before we left.

"Not reimbursed adequately! " Read full review on TripAdvisor 12/30/2011 Vote

7. Front desk was very helpful.

"Loved this hotel! " Read full review on TripAdvisor 12/18/2011 Vote

8. The front desk staff was friendly and when through the checkin package.

"Nice Condo Hotel Property " Read full review on TripAdvisor 12/1/2011 Vote

9. Service at the front desk was quick and efficient.

"Perfect combo of comfort and affordability " Read full review on TripAdvisor 10/2/2011 Vote

10. As soon as we arrived the gardens on the outside were gorgeous, the foyer was immaculate and the staff at the front desk especially Vangie was exceptional.

"Had an awesome time, it was great. " Read full review on TripAdvisor 7/29/2011 Vote