Renaissance Raleigh North Hills, Raleigh, Manager

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OpinionWell
Rank

1st

Out of 119

Renaissance Raleigh North Hills	Average Price: $238 Check Rates

Hotel Class:

4100 Main at North Hills Street

Raleigh, 27609 View map

5-Star Hotel Rank: 1 of 7
Average review rating: 4.8

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (4) , TripAdvisor (113)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 3 comments.

The following words were used in comments with Manager:

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1. When i asked for the Managers info, he refused to provide it.

"TERRIBLE CUSTOMER SERVICE>> PLEASE FIRE FRONT DESK STAFF! " Read full review on TripAdvisor 4/8/2012 Vote

2. It began with the night front desk manager, SAM telling us that they overbooked the 2 dbl beds i requested, and they only had singles.

"TERRIBLE CUSTOMER SERVICE>> PLEASE FIRE FRONT DESK STAFF! " Read full review on TripAdvisor 4/8/2012 Vote

3. When I explained my disappointment to the manager, he assured me that no other rooms were available, and that he would ensure that housekeeping would clean the room again.

"over-valued " Read full review on TripAdvisor 4/16/2011 Vote