Greektown Casino Hotel, Detroit, Staff

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Rank

1st

Out of 93

Greektown Casino Hotel	Average Price: $224 Check Rates

Hotel Class:

1200 Street Antoine Street

Detroit, 48226 View map

4-Star Hotel Rank: 1 of 11
Average review rating: 3.59

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (21) , TripAdvisor (254)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (56) bathroom (39) bed (56) breakfast (63) charge (11) check in (55) check out (27) closet (8) complimentary (14) cost (16) deal (21) decor (13) dinner (17) discount (17) downtown (71) food (45) front desk (70) hotel (504) housekeeping (11) lobby (28) location (82) manager (14) mini bar (12) minibar (7) mini-bar (6) money (24) neighborhood (7) parking (80) pillow (10) pool (11) price (55) rate (28) recommend (36) restaurant (77) room (531) room service (21) service (64) shower (38) staff (101) street (25) suite (14) towel (13) tub (9) valet (23) valet parking (13) value (18) view (122) walk (64) wireless (7)

Staff Traveler Insight - Friendly Staff

Appears in 101 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) courteous (7) desk (15) expectation (4) extremely (8) friendly (38) good (9) great (9) helpful (24) hotel (27) need (7) nice (10) night (5) pleasant (4) professional (6) secure (5) service (8) view (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I really like the staff and the personnel, all were very pleasant.

"Casino Accessible 24/7 " Read full review on TripAdvisor 5/11/2012 Vote

2. The front desk staff was friendly and helpful, although there was about a 20 minute wait when we got there.

"Pros and Cons " Read full review on TripAdvisor 5/7/2012 Vote

3. The hotel staff did a pretty good job of checking for room keys as part of security at night.

"Clean, modern rooms " Read full review on TripAdvisor 4/22/2012 Vote

4. I thought the staff was very pleasant.

"+1 Location, +1 Room Size & Clean, -2 Very thin walls. " Read full review on TripAdvisor 4/13/2012 Vote

5. The staff are all so professional and fabulous (my job is booking travel for a large company) this is one of my most favorite properties to work with.

"LOVE THIS PLACE! " Read full review on TripAdvisor 4/10/2012 Vote

6. All of the staff are friendly.

"All Good Things to Say " Read full review on TripAdvisor 4/10/2012 Vote

7. The hotel staff are some of the best I have ever encountered.

"Greektown Casino Hotel " Read full review on TripAdvisor 4/6/2012 Vote

8. The valet and lobby staff were all very visible, friendly, and more than willing to help.

"Good, but missed on the little things " Read full review on TripAdvisor 3/19/2012 Vote

9. The rooms were comfortable and the staff was very friendly.

"Comfortable " Read full review on TripAdvisor 3/11/2012 Vote

10. Check-in was a simple process and, unlike other Detroit hotels, the staff seemed interested, happy to help, and was competent.

"Pleasantly surprised by this vlean, modern hotel with attentive staff " Read full review on TripAdvisor 2/23/2012 Vote