Greektown Casino Hotel, Detroit, Service

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Rank

1st

Out of 93

Greektown Casino Hotel	Average Price: $224 Check Rates

Hotel Class:

1200 Street Antoine Street

Detroit, 48226 View map

4-Star Hotel Rank: 1 of 11
Average review rating: 3.59

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (21) , TripAdvisor (254)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (56) bathroom (39) bed (56) breakfast (63) charge (11) check in (55) check out (27) closet (8) complimentary (14) cost (16) deal (21) decor (13) dinner (17) discount (17) downtown (71) food (45) front desk (70) hotel (504) housekeeping (11) lobby (28) location (82) manager (14) mini bar (12) minibar (7) mini-bar (6) money (24) neighborhood (7) parking (80) pillow (10) pool (11) price (55) rate (28) recommend (36) restaurant (77) room (531) room service (21) service (64) shower (38) staff (101) street (25) suite (14) towel (13) tub (9) valet (23) valet parking (13) value (18) view (122) walk (64) wireless (7)

Service

Appears in 64 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
amazed (3) awful (3) bad (3) bar (4) customer (18) desk (6) excellent (5) food (3) good (5) great (15) helpful (6) horrible (4) hotel (16) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel valet and bell service were solid and very quick and helpful.

"Excellent stay... I would return. " Read full review on TripAdvisor 4/30/2012 Vote

2. We received great service from the start when we valeted our cars (complimentary) and check-in was smooth.

"Location, Location, Location " Read full review on TripAdvisor 4/12/2012 Vote

3. The room was one of the nicest I have ever stayed in, and the customer service was great (big shout-out to Linda F.

"Great Hotel and Location " Read full review on TripAdvisor 4/9/2012 Vote

4. Service was great, rooms were very modern and nicely furnished.

"Downtown Option - Great Location, Service, and Rooms " Read full review on TripAdvisor 4/8/2012 Vote

5. Great room, great service and a great location - many restaurants and bars within walking distance.

"Great room, great service, great location. " Read full review on TripAdvisor 3/2/2012 Vote

6. My boyfriend and I went to greektown to just spend time together and the service was nice.

"A good time " Read full review on TripAdvisor 2/19/2012 Vote

7. our car was parked by a valet service, very polite and courteous.

"nice but small room " Read full review on TripAdvisor 1/21/2012 Vote

8. Amazing views, great service (thanks to the Bellman who helped me get a Taxi in Detroit, a city where taxis are scarce).

"Great Home away from Home " Read full review on TripAdvisor 1/1/2012 Vote

9. Everywhere we went, the service was exceptional and there was always someone available to help or answer questions.

"Getting around at the Greektown Casino Hotel " Read full review on TripAdvisor 9/15/2011 Vote

10. The service was excellent.

"Had So Much FUn! " Read full review on TripAdvisor 8/15/2011 Vote