Greektown Casino Hotel, Detroit, Manager

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Rank

1st

Out of 93

Greektown Casino Hotel	Average Price: $224 Check Rates

Hotel Class:

1200 Street Antoine Street

Detroit, 48226 View map

4-Star Hotel Rank: 1 of 11
Average review rating: 3.59

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (21) , TripAdvisor (254)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (56) bathroom (39) bed (56) breakfast (63) charge (11) check in (55) check out (27) closet (8) complimentary (14) cost (16) deal (21) decor (13) dinner (17) discount (17) downtown (71) food (45) front desk (70) hotel (504) housekeeping (11) lobby (28) location (82) manager (14) mini bar (12) minibar (7) mini-bar (6) money (24) neighborhood (7) parking (80) pillow (10) pool (11) price (55) rate (28) recommend (36) restaurant (77) room (531) room service (21) service (64) shower (38) staff (101) street (25) suite (14) towel (13) tub (9) valet (23) valet parking (13) value (18) view (122) walk (64) wireless (7)

Manager

Appears in 14 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) deal (2) desk (2) hotel (6) management (14)

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1. Dustin Brockmiller, the hotel manager took such exquisite care of me.

"The best detroit experience! " Read full review on TripAdvisor 8/23/2010 Vote

2. When it did come a manager with a suit on was helping the waitress with our drinks.

"Good and the Bad " Read full review on TripAdvisor 10/13/2009 Vote

3. We were travelling with an enfant and was allowed to take a cooler to the room with the manager appoval.

"Casino Accessible 24/7 " Read full review on TripAdvisor 5/11/2012 Vote

4. One of the managers asked for the room number and where i left it and got my coat for me rather than wait in the long check out line.

"Great location with boutique rooms " Read full review on TripAdvisor 10/28/2011 Vote

5. I want to Thank everyone at Greektown Hotel especially Ken the Manager at Greektown.

"Perfect Stay " Read full review on TripAdvisor 5/13/2011 Vote

6. Asked to speak to hotel manager.

"Unacceptably poor customer service " Read full review on TripAdvisor 8/4/2010 Vote

7. After waiting several more minutes, my turn came and I again explained our situation to the manager who simply replied, 'Sorry, hotel policy.

"Unacceptably poor customer service " Read full review on TripAdvisor 8/4/2010 Vote

8. I was not happy and wanted to speak to a manager who the first time did not come out.

"Good and the Bad " Read full review on TripAdvisor 10/13/2009 Vote

9. I talked to the Manager of the hotel (Dustin) in the morning and was told that he could not or would not do anything to compensate me for the situation.

"VERY BAD EXPERIENCE " Read full review on Expedia 8/21/2009 Vote

10. The main person we were dealing with at the front desk, Jason, said he would put a note on our account and the manager would give us credits when we checked out the next morning.

"Great rooms, but this hotel has the worst service. " Read full review on TripAdvisor 4/28/2009 Vote