O Hotel, Los Angeles, Service

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Rank

90th

Out of 700

O Hotel	Average Price: $166 Check Rates

Hotel Class:

819 South Flower Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 30 of 84
Average review rating: 3.82

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , Travelocity (4) , TripAdvisor (109) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (55) bath (4) bathroom (41) bed (33) breakfast (43) brunch (2) cable (7) charge (11) check in (10) check out (2) complimentary (10) cost (11) deal (3) decor (14) dinner (4) discount (4) downtown (69) fee (4) fitness room (3) food (32) front desk (38) gym (5) hotel (282) housekeeping (3) lobby (31) location (67) manager (9) money (15) neighborhood (5) parking (31) price (20) rate (15) recommend (23) restaurant (60) room (249) room service (8) service (33) shower (56) spa (3) staff (87) street (35) suite (7) to park (3) towel (8) value (10) view (33) walk (24) water pressure (4) wireless (9)

Service

Appears in 33 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) expectation (2) food (2) good (4) great (7) hotel (7) liked (3) location (3) nice (3) night (2) poor (2) rating (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their service is great and the cocktails are tasty.

"I'll take it over a chain hotel any day! " Read full review on TripAdvisor 5/7/2012 Vote

2. I'm very impressed by the honesty and excellent service of the staff in this hotel.

"Great service, honest staff " Read full review on TripAdvisor 3/13/2012 Vote

3. The service very helpful.

"Good Experience " Read full review on TripAdvisor 2/4/2012 Vote

4. The staff and service are good.

"Awesome Hotel " Read full review on TripAdvisor 11/3/2011 Vote

5. 2) They have a hidden $12 service fee charge for things like 'complimentary water.

"Great Hotel, Wonderful Staff! " Read full review on TripAdvisor 10/31/2011 Vote

6. The bar is nice and the bartender knows his drinks :)If the customer service was good, I would have given a better rating :(.

"Not so good for the first time experience " Read full review on TripAdvisor 10/28/2011 Vote

7. They now offer free gym services at Gold's Gym down the street which is nice.

"Boutique Hotel in Downtown LA " Read full review on TripAdvisor 10/17/2011 Vote

8. Joe (front desk) provides excellent customer service, but with the Sales Manager leaving, it seems like this hotel has gone down.

"Changing my last review from January from 4 to 2.5 " Read full review on TripAdvisor 8/15/2011 Vote

9. Great white rock fireplace with great couches and bar or food service.

"Amazing !!!!!!!!! " Read full review on TripAdvisor 1/21/2011 Vote

10. The exceptional service will more than make up for the average room.

"Decent " Read full review on TripAdvisor 6/5/2010 Vote