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Rank
48th
Out of 231

Hilton Baltimore Bwi Airport

Average Daily Rate: NA  
 
Hotel Class:
1739 WEST NURSERY ROAD Linthicum Heights
Baltimore, 21090 View map  
0-Star Hotel Rank: 7 of 157
Average review rating: 3.6
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (25) , Travelocity (5) , TripAdvisor (30)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 21 comments. 
20% wrote positive comments about front desk
The following words were used in comments with Front desk:
free (2)   friendly (2)   hotel (3)   nice (3)    
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1. The front desk and concierge service were decent but the restaurant and cafe service were impeccable - very friendly, helpful and polite.
"Nice and new " Read full review on Expedia   6/10/2009 Vote      
2. The hotel is beautiful, the front desk clerk was nice enough and the room was very nicely decorated.
"Just ok " Read full review on TripAdvisor   1/8/2009 Vote      
3. The little snack shop next to the front desk was a nice touch and I have been seeing more of them in hotels as I travel.
"Just ok " Read full review on TripAdvisor   1/8/2009 Vote      
4. Pierre at Front Desk saw our group of five gal pals coming and turned on the charm.
"Super Friendly Staff " Read full review on TripAdvisor   3/17/2011 Vote      
5. The staff at the front desk, bar, and airport shuttle driver were great.
"Had a good overnight experience " Read full review on TripAdvisor   3/15/2011 Vote      
6. I would also say that another one of their front desk staff, Juanetta, was very helpful when I came down looking for a cab and none could be found nearby.
"Very good service " Read full review on TripAdvisor   1/21/2011 Vote      
7. I had not even unpacked my bags and proceeded to the front desk to speak to one of the female employees who was polite and Michael prances out in front of customers and stated to me, 'I am having you removed'.
"Horrible service " Read full review on TripAdvisor   8/3/2010 Vote      
8. I was placed on hold for nearly 5 minutes, and a front desk clerk then said the shuttle would be at the airport in another 10 minutes, bringing my total wait to 35 minutes.
"Cold atmosphere, not much warmer service " Read full review on TripAdvisor   6/22/2010 Vote      
9. Approximately an hour later, we still had not received them, so I called down to the front desk to request them again (as I was ready to go to bed).
"Disappointed from airport pickup until the moment I left. " Read full review on TripAdvisor   5/31/2010 Vote      
10. The person at the front desk (same person that answered it about the shuttle) stated, 'Yes, I have already requested them and I'm sure they are on the way.
"Disappointed from airport pickup until the moment I left. " Read full review on TripAdvisor   5/31/2010 Vote      
   
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