Hilton Garden Inn Atlanta Downtown, Atlanta, Manager

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Rank

14th

Out of 426

Hilton Garden Inn Atlanta Downtown	Average Price: $188 Check Rates

Hotel Class:

275 Baker Street

Atlanta, 30313 View map

3-Star Hotel Rank: 3 of 93
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (56) , Travelocity (8) , TripAdvisor (186)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 14 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A manager was very responsive to my concerns and communicated reassurance.

"Very nice stay " Read full review on TripAdvisor 3/5/2012 Vote

2. The manager made us believe in the good quality of Hilton and thanks to him we'll go back to this hotel.

"Manager was really helpful " Read full review on TripAdvisor 2/29/2012 Vote

3. The front desk staff, the luggage man and Parking Manager were all very friendly and professional.

"Can't think of ANYTHING negative! " Read full review on TripAdvisor 12/21/2011 Vote

4. The primary reason for this critique was to let Hilton know how pleased we were with Michael Aboye (Operations Manager) of Parking Management Services.

"Can't think of ANYTHING negative! " Read full review on TripAdvisor 12/21/2011 Vote

5. Manager left a personal voice message everyday to make sure that we were well taken care of.

"Highly recommended for both business & leisure travellers " Read full review on TripAdvisor 8/11/2011 Vote

6. I would not be writing this negative review if housekeeping cleaned my room or the manager returned my call, but that didn't happen.

"Nothing gets done...... " Read full review on TripAdvisor 3/18/2010 Vote

7. I then called back DEMANDING to speak to a manager (well within my rights by this time, as I'm sure you would agree).

"Great location, HORRENDOUS customer service. SERIOUSLY. There are other great hotels in the area with better service. " Read full review on TripAdvisor 1/13/2012 Vote

8. I spoke to the manager on duty named SAM and he said.

"Great location, HORRENDOUS customer service. SERIOUSLY. There are other great hotels in the area with better service. " Read full review on TripAdvisor 1/13/2012 Vote

9. The manager cut my rate in half and offered me a new room right next door.

"Business hotel with fantastic management (really took care of a problem room). " Read full review on TripAdvisor 11/17/2011 Vote

10. I left the manager a voice mail at 6PM and got no return call.

"Nothing gets done...... " Read full review on TripAdvisor 3/18/2010 Vote