Hilton Garden Inn Atlanta Downtown, Atlanta, Housekeeping

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Rank

14th

Out of 426

Hilton Garden Inn Atlanta Downtown	Average Price: $188 Check Rates

Hotel Class:

275 Baker Street

Atlanta, 30313 View map

3-Star Hotel Rank: 3 of 93
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (56) , Travelocity (8) , TripAdvisor (186)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (17) bathroom (17) bed (37) bill (7) breakfast (111) charge (11) check in (28) check out (7) complimentary (12) cost (9) deal (10) deck (10) dinner (8) downtown (77) fee (8) fitness center (9) food (35) front desk (69) gym (8) hot tub (10) hotel (373) housekeeping (13) lobby (33) location (138) manager (14) money (12) parking (88) pillow (6) pool (78) price (28) rate (14) recommend (26) restaurant (78) room (308) room service (7) service (53) sheets (7) shower (19) staff (146) street (52) suite (16) to park (9) towel (9) tub (16) valet (28) valet parking (15) view (52) walk (57) whirlpool (7) wireless (16)

Housekeeping

Appears in 13 comments.

57% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) coffee (2) desk (4) friendly (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very friendly, but the housekeeping staff not so much.

"Location is great! " Read full review on TripAdvisor 12/29/2011 Vote

2. I also noticed some other things (like a housekeeping card on the made bed, coffee mugs, coffee and accessories, and empty trash cans).

"Business hotel with fantastic management (really took care of a problem room). " Read full review on TripAdvisor 11/17/2011 Vote

3. I would not be writing this negative review if housekeeping cleaned my room or the manager returned my call, but that didn't happen.

"Nothing gets done...... " Read full review on TripAdvisor 3/18/2010 Vote

4. Housekeeping cleans those rooms where guests are staying; right.

"Nothing gets done...... " Read full review on TripAdvisor 3/18/2010 Vote

5. Other than the housekeeping staff, everyone else was friendly and helpful.

"Okay, but has room for improvement in housekeeping " Read full review on TripAdvisor 3/20/2009 Vote

6. Called the desk, they said they would send secuirty but instead sent a housekeeping person that did not speak any English, or at least pretended not to.

"Covenient but that is it... " Read full review on TripAdvisor 1/30/2012 Vote

7. the pillows were too soft, and housekeeping responded immediately to my request for different pillows.

"Great hotel, super location " Read full review on TripAdvisor 11/1/2011 Vote

8. Excellent front desk, housekeeping and security staff.

"Safe & Secure Downtown Hotel " Read full review on TripAdvisor 9/19/2011 Vote

9. After four different trips to the front desk with less than friendly employees, we were given a room at 3:15 after housekeeping had time to stock it with towels.

"Amazing location but lacks customer service " Read full review on TripAdvisor 5/30/2011 Vote

10. Of course everyone apologized and said housekeeping was on the way; they never came.

"Nothing gets done...... " Read full review on TripAdvisor 3/18/2010 Vote