Essex House Hotel, Miami Beach, Service

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Rank

42nd

Out of 468

Essex House Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1001 Collins Avenue

Miami Beach, 33139 View map

3-Star Hotel Rank: 3 of 35
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (6) , Travelocity (14) , TripAdvisor (154)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) bar (70) bath (5) bathroom (67) beach (233) bed (39) breakfast (80) charge (8) check in (16) check out (4) closet (10) complimentary (25) cost (7) deal (20) decor (8) dinner (7) discount (4) fee (4) food (31) front desk (32) hotel (432) lobby (51) location (179) manager (4) money (25) ocean (59) parking (24) patio (22) pool (62) price (58) rate (22) recommend (36) restaurant (50) room (359) room service (3) service (47) sheets (5) shower (19) staff (174) street (29) suite (57) towel (18) tub (18) valet (5) valet parking (7) value (22) view (10) walk (38) water pressure (10) wireless (11)

Service

Appears in 47 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
comfortable (3) customer (6) desk (3) excellent (8) food (4) free (3) friendly (7) good (5) great (9) hotel (16) location (8) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon checking in I met the staff that was involved with training a new worker but showed me great service however he advised me that no outside food or beverages were permitted in the hotel.

"Beware this is a party hotel!! " Read full review on TripAdvisor 7/7/2010 Vote

2. No bilingual desk, poor services for the guests.

"Bad hotel service. " Read full review on Expedia 6/30/2010 Vote

3. The Essex House Hotel is rare in that it is a solid 3 star, at an affordable rate in an incredible location with excellent service.

"Location=ideal. Veranda=great. Pool=small; but who cares you're a block from the ocean. " Read full review on TripAdvisor 6/4/2010 Vote

4. From the service, Manny the bellmen was perfect, delivering free cocktails to our room when we requested ice, to the peaceful courtyard and quiet room.

"Great deal Great experience " Read full review on TripAdvisor 5/9/2010 Vote

5. Excellent service, starting in reservations, valet parking, front desk, etc. We really recommend this hotel to everyone.

"Excellent hotel and great deal! " Read full review on TripAdvisor 4/28/2010 Vote

6. Wow the service is very friendly and polite.

"Great place for the money " Read full review on TripAdvisor 4/26/2010 Vote

7. We were very impressed with the service-no matter the time of day--everyone had a smile on and ready to provide you with whatever you might need or request.

"Essex House defines Excellent Service! " Read full review on TripAdvisor 3/16/2010 Vote

8. Such professional all-around service with a great atmosphere.

"Great hotel! " Read full review on Expedia 11/17/2009 Vote

9. It was close to the beach, customer service was great and the room was very cozy and clean.

"Great Hotel " Read full review on Expedia 11/7/2009 Vote

10. Great service, excellent location.

"Perfect " Read full review on Expedia 10/14/2009 Vote