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Rank
42nd
Out of 468

Essex House Hotel

Average Daily Rate: NA  
 
Hotel Class:
1001 Collins Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 3 of 35
Average review rating: 4.09
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (94) , MyTravelGuide (6) , Travelocity (14) , TripAdvisor (154)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 32 comments. 
62% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (3)   desk (33)   good (3)   helpful (3)   hotel (5)   ice (3)   night (2)   problem (2)   recommend (2)   reservation (2)    
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1. Excellent service, starting in reservations, valet parking, front desk, etc. We really recommend this hotel to everyone.
"Excellent hotel and great deal! " Read full review on TripAdvisor   4/28/2010 Vote      
2. No formal 'business center' but front desk was more than happy to let me use their computer and printer for boarding passes.
"A gem " Read full review on TripAdvisor   2/1/2010 Vote      
3. when we first checked in, we had to wait about 20 minutes because there were two women in front of us who's reservation for 2 double beds apparently didn't go through, and the woman at the front desk seemed new and inexperienced.
"great location on south beach, but you kind of get what you pay for " Read full review on TripAdvisor   8/1/2009 Vote      
4. From the moment I walked into the hotel, Fernando at the front desk was extremely polite, personable and friendly.
"Second time still a charm " Read full review on TripAdvisor   7/31/2009 Vote      
5. The staff was incredibly helpful and friendly, especially the front desk girl, Dee, who was always happy to recommend a restaurant, route, or a good shop to hit.
"Great Location, Great Staff, Great Hotel, Great "Personality" " Read full review on TripAdvisor   7/16/2009 Vote      
6. Charlie the front desk clerk helped me get an excellent rate and surprised us with an upgrade to a suite room.
"Great Value and Location for an Art Deco Hotel " Read full review on TripAdvisor   2/17/2009 Vote      
7. I called down to the front desk and they sent two engineers up in less than 5 minutes to switch out the unit with a better one and it worked great after that.
"Pretty darn good little hotel " Read full review on TripAdvisor   2/5/2009 Vote      
8. When I arrived very early in the morning after an early flight Charlie at the front desk welcomed us warmly, recognized my name and let us check into one of the rooms early.
"Great hotel and staff! " Read full review on TripAdvisor   1/22/2009 Vote      
9. Having complimentary coffee and tea out at the bar and cookies and lemonade at the front desk was a great touch.
"Friendly fun hotel " Read full review on Expedia   12/2/2008 Vote      
10. Mia, Mike, and Nury at the front desk were absolutely lovely and helpful to us, they booked the shuttle for us to Sawgrass Mills and the cab we asked to pick us up at 3 AM to go to the airport.
"I love this place!!!! " Read full review on TripAdvisor   6/5/2008 Vote      
   
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