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OpinionWell
Rank
69th
Out of 481

Element by Westin Las Vegas Summerlin

Average Price: $149  
 
Hotel Class:
10555 Discovery Drive
Las Vegas, 89135 View map  
3-Star Hotel Rank: 23 of 92
Average review rating: 4.74
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (7) , Travelocity (2) , TripAdvisor (111)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
80% wrote positive comments about front desk
The following words were used in comments with Front desk:
genuine (2)   helpful (3)   hotel (2)   management (6)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Grant,at the front desk, checked me in and was great.
"Why can't more hotels do this? " Read full review on TripAdvisor   4/22/2012 Vote      
2. They rent mountain bikes at the front desk for free and the hotel gym takes up a large chunk of the first floor.
"Interesting and Fun "Green" Hotel " Read full review on TripAdvisor   4/20/2012 Vote      
3. Check in was smooth and JP (front desk rep) offered a genuine welcome and overview of the property.
"Modern, Eco friendly, hotel " Read full review on TripAdvisor   12/15/2011 Vote      
4. The front desk service is genuinely helpful.
"Environmental Consciousness and Healthy Living-- In Las Vegas? " Read full review on TripAdvisor   10/9/2009 Vote      
5. Front desk staff and the breakfast personnel were friendly, professional and helpful.
"missing something " Read full review on TripAdvisor   5/8/2012 Vote      
6. There were 2 different young men working the front desk while we were there, and both were very helpful with restaurant ideas and giving directions.
"Away from the strip...hooray! " Read full review on TripAdvisor   5/1/2012 Vote      
7. I've always felt that my requests to the front desk staff were carried out in a very positive and hospitable manner.
"Nothing short of excellent! " Read full review on TripAdvisor   3/13/2012 Vote      
8. The strangest thing was the 'appetizers' advertised by the front desk which turned out to be pigs in the blanket (little hot dogs) and soda.
"If you like Ikea this is your place " Read full review on TripAdvisor   4/23/2011 Vote      
9. The room has a DVD player so you can rent or bring DVDs or pay-per-view (though you'd be insane at 15.99 per movie for PPV!) There was a printed note on the 'media box' that said they had cables at the front desk.
"Unique and Enjoyable Experience " Read full review on TripAdvisor   9/7/2010 Vote      
10. He told me that he was not at the hotel, that he was in New York City and if the front desk manager said there was nothing she could do then nothing could be done.
"Obnoxious, disgusting, horrid, and Unbelievable Customer Service on Anniversay Weekend " Read full review on TripAdvisor   6/16/2010 Vote      
   
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