Hampton Inn & Suites Albany-Downtown, NY, Albany, Manager

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Rank

3rd

Out of 62

Hampton Inn & Suites Albany-Downtown, NY	Average Price: $149 Check Rates

Hotel Class:

25 Chapel Street

Albany, 12210 View map

2-Star Hotel Rank: 2 of 23
Average review rating: 4.49

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , TripAdvisor (97) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) bar (30) bathroom (17) bed (21) bill (3) breakfast (79) charge (5) check in (12) check out (4) checkout (5) complimentary (4) cost (8) dinner (7) downtown (56) fee (7) food (12) front desk (42) highway (5) hotel (197) housekeeping (5) lobby (20) location (51) manager (8) money (4) parking (54) pillow (8) pool (8) price (12) rate (4) recommend (12) restaurant (59) room (147) room service (5) sauna (6) service (39) sheets (4) shower (12) shuttle (5) staff (81) steam (6) street (15) suite (9) to park (6) towel (8) tub (6) valet (12) valet parking (9) value (9) walk (21) wireless (5)

Manager

Appears in 8 comments.

The following words were used in comments with Manager:
apologetic (2) management (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the sales manager comped us to a larger suite with a whirlpool tub.

"Genuine welcome " Read full review on TripAdvisor 11/28/2011 Vote

2. When we checked in on Friday evening, the front desk manager assisted us.

"Wonderful stay " Read full review on TripAdvisor 8/17/2011 Vote

3. The operational manager came at 6 am to move me.

Read full review 5/11/2011 Vote

4. When I returned late that evening the manager state to me that they had strip the room and did not find anymore.

Read full review 5/11/2011 Vote

5. In the new room he and another manager checked that room, but I still could not sleep.

Read full review 5/11/2011 Vote

6. While she was the only staff member whose name I got, the daytime manager was always there with a smile when I got off the elevator, and the cleaning staff was friendly too.

"Friendly staff made this place great instead of just good " Read full review on TripAdvisor 1/2/2011 Vote

7. Cons: After the first night of the exam, the hotel's fire alarm went off around 9 PM and I had to walk down many flights of stairs to the lobby, but the managers were extremely apologetic (it was some problem with the steam room); had it been 2 AM I would have been more annoyed.

"On my next trip to downtown Albany, I'll be back. " Read full review on TripAdvisor 8/7/2011 Vote

8. Presented the bugs at checkout - got a call on the way home from the manager, who left an apologetic message on my voice mail.

Read full review 9/9/2010 Vote