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Rank
3rd
Out of 62

Hampton Inn & Suites Albany-Downtown, NY

Average Price: $149  
 
Hotel Class:
25 Chapel Street
Albany, 12210 View map  
2-Star Hotel Rank: 2 of 23
Average review rating: 4.49
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , TripAdvisor (97) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Checkout
Appears in 5 comments. 
50% wrote positive comments about checkout
The following words were used in comments with Checkout:
 
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1. Back to the room, quiet night and early checkout.
"Nice stay in a deserted downtown area, especially in the evening " Read full review on TripAdvisor   10/25/2011 Vote      
2. Two didn't know I had paid for a late checkout and one wanted to know when we were leaving.
"Bad Experience " Read full review on TripAdvisor   10/10/2011 Vote      
3. Our other issue was we wanted a late checkout.
"Bad Experience " Read full review on TripAdvisor   10/10/2011 Vote      
4. But staff was clueless - no one staffing front desk for 10 minutes in the morning for checkout, took forever to deal with a simple room maintenance issue, couldn't recommend a restaurant outside of the hotel.
"Ok room, poor service " Read full review on TripAdvisor   8/8/2010 Vote      
5. Presented the bugs at checkout - got a call on the way home from the manager, who left an apologetic message on my voice mail.
Read full review   9/9/2010 Vote      
   
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