Roosevelt Hotel New York City Ctr, New York City, Concierge

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Rank

228th

Out of 676

Roosevelt Hotel New York City Ctr	Average Daily Rate: NA Check Rates

Hotel Class:

45 EAST 45TH ST AT MADISON AVE NEW YORK

New York City, 10017 View map

4-Star Hotel Rank: 73 of 106
Average review rating: 3.76

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (88) , TripAdvisor (610)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (162) bath (33) bathroom (277) bathtub (9) bed (170) bill (12) breakfast (107) charge (33) check in (94) check out (32) checkout (9) closet (25) concierge (52) cost (34) deal (47) decor (30) dinner (20) downtown (9) food (40) front desk (87) gym (14) hotel (1329) housekeeping (27) lobby (337) location (530) maid (12) manager (19) money (71) parking (12) pillow (26) price (149) rate (60) recommend (111) restaurant (71) room (1453) room service (31) service (156) sheets (17) shower (78) staff (390) street (76) suite (34) towel (49) tub (27) value (42) view (47) walk (158) water pressure (8) wireless (51)

Concierge

Appears in 52 comments.

76% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (7) great (6) guest (3) helpful (24) hotel (9) most (3) recommend (3)

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1. The concierge recommended at Italian for dinner 2 minutes walk west, Naples 45, which had lovely lasagne & pizza it was very noisy & atmospheric & you could regularly feel the subway rumbling below.

"Lovely building & staff, great location just needs some tweaks... " Read full review on TripAdvisor 2/17/2012 Vote

2. A bit difficult to grab a cab right outside if you don't know your way around NY (like me); ask the concierge where to walk to for better access.

"Good experience " Read full review on TripAdvisor 1/20/2012 Vote

3. Concierge was very helpful in directing us to great local taverns and little restaurants where NY'ers go.

"Disappointing " Read full review on TripAdvisor 12/3/2011 Vote

4. My sincere thanks to the concierge help from Todd.

"Great Experience, Worth the Money " Read full review on TripAdvisor 11/13/2011 Vote

5. It was clean, the staff were friendly and helpful (from the concierge through to the housekeeping staff) and attention to detail is considered.

"Definitely the grand dame of Madison Avenue " Read full review on TripAdvisor 10/20/2011 Vote

6. I had to complain to get a new room with a view, the staff did say they would find me another at no extra cost and a half hour later Iwas in a double bed room with a view but it did still lack lustre for the price, in short the concierge were great the online advertisement misleading.

"the room " Read full review on TripAdvisor 10/1/2011 Vote

7. The staff was friendly and helpful with the exception of the concierge, which I really don't get since I'm sure there are plenty of helpful people who would love his job.

"Great Hotel " Read full review on TripAdvisor 9/21/2011 Vote

8. The staff, especially the concierge origianlly from FallRiver and the doorman Bernard were super helpful.

"Perfect! " Read full review on TripAdvisor 8/10/2011 Vote

9. We stayed for 6 nights and overall had no complaints, the rest of the staff were great and the concierge very helpful with advice about travelling around.

"Great Location " Read full review on TripAdvisor 7/7/2011 Vote

10. The concierge were very helpful too sorting out baseball tickets for us.

"A great place to stay " Read full review on TripAdvisor 4/19/2011 Vote