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Rank
228th
Out of 676

Roosevelt Hotel New York City Ctr

Average Daily Rate: NA  
 
Hotel Class:
45 EAST 45TH ST AT MADISON AVE NEW YORK
New York City, 10017 View map  
4-Star Hotel Rank: 73 of 106
Average review rating: 3.76
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (88) , TripAdvisor (610)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 10 comments. 
75% wrote positive comments about bill
The following words were used in comments with Bill:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Having settled our bill in full and in cash, our dear friends in the accounts department not only billed my credit card, but billed me for more money than i owed.
"An Absolute Disgrace!!!!!! " Read full review on TripAdvisor   5/18/2011 Vote      
2. We only had a 10 dollar bill and told him we wanted to pay him 2 dollar(even though he carried one bag and we took the other two by ourselves), ha said he were going to change it but when he came back he pretended like he didn't knew what we were talking about when we wanted our change back.
"BAD service but nice rooms " Read full review on TripAdvisor   2/26/2012 Vote      
3. 5) The internet was very slow and flaky - basically unusable - that cost $14.95 - I complained at check-out, and they refunded that part of the bill.
"Pretty poor " Read full review on TripAdvisor   11/2/2011 Vote      
4. Thankfully I had print out confirmation of the offer but they still apparently had to bill me the $14.95 daily charge ( sometimes twice in one day.
"Excellent value for what we paid " Read full review on TripAdvisor   6/18/2011 Vote      
5. Quite helpfully, they billed nearly 1 1/2 times the amount my total bill.
"An Absolute Disgrace!!!!!! " Read full review on TripAdvisor   5/18/2011 Vote      
6. We didn't use the bar/restaurant at the hotel but asked Bill at the concierge many questions about where to eat etc and he was very helpful.
"Value hotel, Great location " Read full review on TripAdvisor   2/17/2011 Vote      
7. They want to bill $15 per DEVICE per day.
"OK. " Read full review on TripAdvisor   1/30/2011 Vote      
8. I received a strange bill and asked her what to do with it.
"Rude staff and not clean. " Read full review on TripAdvisor   1/15/2011 Vote      
9. This really fit the bill.
"Good hotel...great location " Read full review on Expedia   2/11/2010 Vote      
10. Something that annoyed us was we ordered room service, two burgers at $22 (which is alot for a burger anyway) and when they showed us the bill it was $70 I'm not sure how it added up to that but that is ridiculous money for a dry burnt burger.
"Average hotel, excellent location " Read full review on TripAdvisor   1/15/2011 Vote      
   
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