Aku Inn, Woodland Hills, Front Desk

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Rank

1st

Out of 6

Aku Inn	Average Price: $123 Check Rates

Hotel Class:

21830 Ventura Boulevard

Woodland Hills, 91364 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 3.78

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (43) , TripAdvisor (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 10 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (2) desk (10) helpful (3) personable (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk clerk was very nice and helpful and got me a great room not far from the entrance for an excellent price.

"Very nice, very helpful staff " Read full review on TripAdvisor 7/21/2009 Vote

2. after being met with disdain by the front desk clerk.

"Excellent Service " Read full review on TripAdvisor 8/15/2009 Vote

3. I told the front desk when I checked out.

"Just ok " Read full review on Expedia 12/30/2008 Vote

4. Friday evening around 6:00 PM I called front desk and ask them to send somebody to change our sheets, I was told they don't have maid at this hour.

"Not impressed " Read full review on Expedia 9/23/2008 Vote

5. From the gentleman at the front desk, to the super clean rooms--comfortable bed, fresh linens.

"Hidden Gem " Read full review on Expedia 6/18/2008 Vote

6. She then told me that the front desK told her that I had gone and she cleaned out my room and threw all my things away, I had 5 large candles I just bought for the Jacuzzi, clothes and a bowl full of mints and fruit.

"They stole from me!!! " Read full review on TripAdvisor 6/5/2008 Vote

7. Fortunately, there was a shift change and the next front desk person was able to explain that the internet cable only worked in one room and they retrieved the missing pillow.

"Not Up to Par " Read full review on TripAdvisor 5/6/2008 Vote

8. Snuggle, late night TV, then blitz, NO TV signal, called front desk, a 'Communication problem', offered my snoring husband in return.

"Failure to Communicate " Read full review on TripAdvisor 3/24/2008 Vote

9. Again, the person at the front desk wasn`t able to help us.

"Not Up to Par " Read full review on TripAdvisor 5/6/2008 Vote

10. When we realized it wasn`t there, the person at the front desk wasn`t able to help us because he said he was the only person on duty and that he would have to contact the housekeeping staff who had all gone home at this point.

"Not Up to Par " Read full review on TripAdvisor 5/6/2008 Vote