Hilton Atlanta Airport, Atlanta, Housekeeping

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Rank

20th

Out of 426

Hilton Atlanta Airport	Average Price: $143 Check Rates

Hotel Class:

1031 Virginia Avenue

Atlanta, 30354 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (37) , Travelocity (14) , TripAdvisor (169) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 16 comments.

25% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (6) need (3) problem (2) return (2)

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1. The first stay we had trouble with the heat/cool and some with housekeeping.

"VERY poor service " Read full review on TripAdvisor 11/2/2011 Vote

2. We left at 5:30 to go to dinner and returned a bit after 9 pm, room was still not cleaned so I called again and a supervisor from housekeeping came up said she would send someone, it was 9 pm why bother just bring us some clean towels, which they did.

"Nice rooms, poor housekeeping " Read full review on TripAdvisor 2/27/2012 Vote

3. Our main problem was housekeeping.

"Nice rooms, poor housekeeping " Read full review on TripAdvisor 2/27/2012 Vote

4. She said she asked housekeeping after receiving my call at 4:30 and they told her the room had been cleaned.

"Nice rooms, poor housekeeping " Read full review on TripAdvisor 2/27/2012 Vote

5. By 10 a.m. there was a note under our door saying we'd missed housekeeping (complete opposite of last stay) - rather than come back at a later time in the afternoon we were left to call for clean towels or anything we needed for the room - TOTALLY UNACCEPTABLE.

"VERY poor service " Read full review on TripAdvisor 11/2/2011 Vote

6. I went and sat in the lobby for hours to allow housekeeping to do their job only to return and wait more hours (late afternoon) for them to do their job.

"VERY poor service " Read full review on TripAdvisor 11/2/2011 Vote

7. I wasn't in my room 20 minutes, and a woman from housekeeping walked in my room.

"Nice, airport hotel, with great employees " Read full review on TripAdvisor 3/12/2011 Vote

8. I do think the housekeeping department needs to step it up a bit.

"Nice, airport hotel, with great employees " Read full review on TripAdvisor 3/12/2011 Vote

9. One final thing, and this also has to do with the housekeeping department.

"Nice, airport hotel, with great employees " Read full review on TripAdvisor 3/12/2011 Vote

10. Our housekeeping and maintenance departments collaborate with outside specialists to perform regularly scheduled inspections.

Read full review 12/4/2010 Vote