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Rank
20th
Out of 426

Hilton Atlanta Airport

Average Price: $143  
 
Hotel Class:
1031 Virginia Avenue
Atlanta, 30354 View map  
4-Star Hotel Rank: 8 of 28
Average review rating: 4.11
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (37) , Travelocity (14) , TripAdvisor (169) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 32 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
efficient (2)   friendly (5)   guest (2)   helpful (3)   management (3)   professional (2)   reservation (2)    
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1. Front desk staff and concierge were friendly and efficient.
"Easy one-night stay " Read full review on TripAdvisor   5/20/2012 Vote      
2. When I stopped by the front desk at 8 pm after a long day and a business dinner, I was suprises to find that not only had thy failed to assign a new room, thy 'weren't certain where my bgs were, but would gt them to me right away.
"Moldy showers and spotty customer service " Read full review on TripAdvisor   9/30/2011 Vote      
3. Also don't know if the lounge is accessible by all guests- Efficient front desk.
"Good hotel. Good service. " Read full review on TripAdvisor   7/18/2011 Vote      
4. The front desk staff was VERY helpful and gave me complimentary valet parking as compensation for having to wait for my room.
"One Of The Better Hiltons I Visited In A While - Clean and Attended By Great Staff " Read full review on TripAdvisor   5/26/2011 Vote      
5. 2) The responses from both the girl at the front desk as well as the 'manager' were so scripted, it was not genuine at all.
"Computer Charges per room or per computer? " Read full review on TripAdvisor   3/26/2011 Vote      
6. The wonderful young lady at the front desk told me they should have a room available by 11 am, and I could wait in the lobby and use the free wireless internet while I waited.
"Nice, airport hotel, with great employees " Read full review on TripAdvisor   3/12/2011 Vote      
7. Front desk staff was friendly although the concierge/luggage guy gave me a bit of a hard time when I told him I didn't need help with my one suitcase and carryon - told me he had to make a living, man.
"Nice 4 star hotel " Read full review on TripAdvisor   12/30/2009 Vote      
8. The front desk was friendly.
"Very Pleasant Stay " Read full review on Travelocity   6/1/2008 Vote      
9. Customer service was great; a very friendly & professional greeting and check-in process at the front desk.
"Convenient, comfortable ATL airport hotel " Read full review on TripAdvisor   5/7/2012 Vote      
10. I then went to the front desk and waited for 15 minutes for 1 family of three to be checked in.
"This place is nasty and a RIP Off " Read full review on TripAdvisor   1/17/2012 Vote      
   
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