Best Western Albany Airport Inn, Albany, Service

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OpinionWell
Rank

9th

Out of 62

Best Western Albany Airport Inn	Average Price: $109 Check Rates

Hotel Class:

200 Wolf Road

Albany, 12205 View map

2-Star Hotel Rank: 5 of 23
Average review rating: 3.08

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (55) , MyTravelGuide (207) , TripAdvisor (81) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) bar (11) bargain (2) bathroom (26) bed (20) bill (2) breakfast (55) charge (5) check in (9) complimentary (5) cost (4) deal (3) decor (6) dinner (4) discount (2) downtown (2) exterior (3) fitness room (1) food (17) freeway (2) front desk (21) hotel (154) housekeeping (3) interstate (3) lobby (9) location (26) manager (13) money (6) parking (6) pillow (11) pool (41) price (20) rate (2) recommend (15) restaurant (25) room (163) service (42) sheets (3) shower (10) shuttle (30) staff (71) street (1) suite (3) to park (1) towel (11) tub (2) value (12) view (4) walk (8) wireless (9)

Service

Appears in 42 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
best (4) comfortable (3) customer (5) desk (3) free (8) friendly (4) great (8) guest (6) hotel (10) liked (3) management (6) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There are no up-charges for things like Internet access, shuttle service to the very nearby airport, or even breakfast.

"Thanks, again, BW. " Read full review on TripAdvisor 3/27/2012 Vote

2. I suppose by now I'm considered a 'regular', but I don't think the comfort, courtesy, welcome, service and value that I get are different from what other guests (who may only stay there infrequently and perhaps for a nite or two) receive.

"Thanks, again, BW. " Read full review on TripAdvisor 3/27/2012 Vote

3. The service is free, but for most of my stay (four days) for the most part unusable.

"Mixed " Read full review on TripAdvisor 9/9/2011 Vote

4. The service was fantastic and the meeting room was very nice.

"Very Nice meeting facilities, great service team! " Read full review on TripAdvisor 8/24/2011 Vote

5. All around I have nothing negative to say about their service.

"Top Notch Customer Service " Read full review on TripAdvisor 8/9/2011 Vote

6. Your front desk manager and the staff was pleasant and very accommodating, the house keeping service provided friendly, timely, and comprehensive service.

"Family Reunion " Read full review on TripAdvisor 8/1/2011 Vote

7. Thanks for providing good service.

"Family Reunion " Read full review on TripAdvisor 8/1/2011 Vote

8. I also loved their free shuttle service to the airport and Amtrak train station.

"Will host my tai chi convention here every year - great service and quality! " Read full review on TripAdvisor 6/15/2011 Vote

9. Being located a bit outside Albany this service was great.

"Friendliest Staff in Albany " Read full review on TripAdvisor 6/13/2011 Vote

10. The free Wi-Fi service was easy to connect to.

"A Terrific Value " Read full review on TripAdvisor 5/1/2011 Vote