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Rank
9th
Out of 62

Best Western Albany Airport Inn

Average Price: $109  
 
Hotel Class:
200 Wolf Road
Albany, 12205 View map  
2-Star Hotel Rank: 5 of 23
Average review rating: 3.08
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (55) , MyTravelGuide (207) , TripAdvisor (81) , YahooTravel (8)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (2)   bug (2)   desk (3)   friendly (3)   great (2)   guest (3)   helpful (4)   hotel (2)   management (14)   night (2)   reservation (2)    
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1. My experience at the conference was terrific--the sales manager and the entire staff--from the chef to the desk receptionists to the housekeepers--were VERY helpful, kind, accommodating and gracious.
"Great Value with Great People " Read full review on TripAdvisor   9/26/2011 Vote      
2. Your front desk manager and the staff was pleasant and very accommodating, the house keeping service provided friendly, timely, and comprehensive service.
"Family Reunion " Read full review on TripAdvisor   8/1/2011 Vote      
3. However the assistant manager on duty basically stated there is no bed bug problem and insinuated I brought the "Bug" from my own home.
Read full review   6/15/2011 Vote      
4. The service was great the manager Stacie did a excelent job she was very nice and took care of any issues rite away.
"Outstanding Experience While Working " Read full review on TripAdvisor   2/18/2011 Vote      
5. Stacie the sales manager there always greets you with a smile and makes you feel welcome.
"Home away from home minus the kids. " Read full review on TripAdvisor   2/17/2011 Vote      
6. Emily Bauhs, the guest service Manager , is very professional and friendly and did a great job in reserving a quite room just as I asked, (on the second floor) and helping me out with directions to the mall and my car which got stuck in the snow.
"GREAT STAY TO WAIT OUT FOR THE SNOW STORM! " Read full review on TripAdvisor   2/3/2011 Vote      
7. Emily the guest service manager and Lex the bartender showed a tremendous ability to handle all the people stranded for the evening in Albany and handled everyone in a very friendly and efficient manner even though there wasn't enough staff to handle the suddenly sold out hotel.
"Excellent Service on night of 1/18 in Albany " Read full review on TripAdvisor   12/29/2010 Vote      
8. The night manager was helpful and explained that the head of housecleaning had been fired earlier in the week and that the cleaning staff had walked out.
"Most unkempt and poorly run motel I have stayed at in a long time " Read full review on Expedia   9/5/2008 Vote      
9. I wrote this email to the Sales Manager, Stacie Blair, regarding comments I received from my folks at our meeting (the title of my email was): COMPLAINTThe text was:'Stacie: All my folks are complaining, vehemently, that they are gaining weight coming to my meetings.
"Back From The Dead " Read full review on TripAdvisor   4/17/2012 Vote      
10. I spoke to the manager who upgraded my room at no charge.
"Top Notch Customer Service " Read full review on TripAdvisor   8/9/2011 Vote      
   
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