3. popped in to grab a quick drink (pepsi) but no staff was found, after a few minutes I began to call out - no one answered, finally after at least 10 minutes (yes I did start to time it) someone showed, no apology, no energy he was just 'there'Sports Bar - see Trellis, great serversThis hotel does tend to nickle and dime a bit, charges for Internet (like most full service hotels so I expect that) charges for parking (again like a lot of hotels but that doesn't mean I like it) but the one I do mind is the daily charge to use the gym.