Atlantis Casino Resort Spa - Reno, Reno, Service

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Rank

1st

Out of 158

Atlantis Casino Resort Spa - Reno	Average Daily Rate: NA Check Rates

Hotel Class:

3800 South Virginia Street

Reno, 89502 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 3.86

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (152) , MyTravelGuide (973) , YahooTravel (68)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (5) bar (9) bargain (2) bathroom (13) bathtub (2) bed (24) breakfast (6) charge (6) check in (13) check-out (3) concierge (11) cost (3) deal (3) decor (4) downtown (8) fee (6) food (25) front desk (12) gym (2) hotel (115) housekeeping (5) lake (3) lobby (4) location (15) maid (5) manager (8) money (9) parking (26) pillow (10) pool (19) price (9) rate (4) recommend (15) restaurant (15) room (172) room service (5) service (29) sheets (4) shower (10) shuttle (6) spa (11) staff (41) street (5) suite (3) valet (7) valet parking (4) value (5) view (9) walk (2) wireless (3)

Service

Appears in 29 comments.

56% wrote positive comments about service

The following words were used in comments with Service:
bad (3) concierge (3) customer (4) excellent (4) food (3) good (4) great (9) hotel (5) location (2) poor (2) price (2) resort (2) rude (2) spa (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The check in went smoothly and the customer service was great.

"Very impressed " Read full review on Expedia 9/8/2010 Vote

2. Great customer service nice room great location & great price the buffet was great I loved this resort.

"Great Stay " Read full review on Expedia 5/6/2010 Vote

3. Service was excellent.

"will definately go back " Read full review on Expedia 4/6/2010 Vote

4. On the positives, the airport shuttle service is very good.

"Beware the smoke! " Read full review on Expedia 2/9/2010 Vote

5. Good: convenience to downtown, maintenance, service, cleanliness.

"A nice place to stay " Read full review on Expedia 1/7/2010 Vote

6. We walked to the other hotel the next day, received excellent service, and got on the bus to go to the air races.

"Not impressed with the hotel staff. " Read full review on Expedia 10/6/2009 Vote

7. Valet service for our car was prompt and polite.

"Great Place to Stay in Reno " Read full review on Expedia 8/26/2009 Vote

8. The staff and their service is excellent.

"This is the best hotel in Reno if you have children traveling with. " Read full review on Expedia 7/30/2009 Vote

9. Spa and pools are good as well as a food service.

"Convenient and affordable " Read full review on Expedia 7/28/2009 Vote

10. great service.

"will stay there again " Read full review on Expedia 4/14/2009 Vote