Atlantis Casino Resort Spa - Reno, Reno, Manager

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Rank

1st

Out of 158

Atlantis Casino Resort Spa - Reno	Average Daily Rate: NA Check Rates

Hotel Class:

3800 South Virginia Street

Reno, 89502 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 3.86

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (152) , MyTravelGuide (973) , YahooTravel (68)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
rude (3) upgraded (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I would also like to mention that the manager on duty was not very helpful in addition to being rude.

"Bad experience; will never recommend or go back. " Read full review on YahooTravel 9/2/2008 Vote

2. When I expressed my opinion that our upgrade should be free, the woman manager that I was referred to was rude and condescending.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote

3. I asked to speak with the manager and she said she was it.

"Atlantis is a DUMP!.. Go to the Peppermill " Read full review on YahooTravel 12/29/2008 Vote

4. My husband then went down stairs and found a manager on duty and talked to him about what had occured.

"Atlantis is a DUMP!.. Go to the Peppermill " Read full review on YahooTravel 12/29/2008 Vote

5. The so called Manager Women was just some bullshit phone operator.

"Atlantis is a DUMP!.. Go to the Peppermill " Read full review on YahooTravel 12/29/2008 Vote

6. The first manager that I spoke with was very polite when he offered to upgrade us for $50.00 per night.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote

7. After three hours of intense argument with two managers we were able to 'upgrade' for $60 a night per room.

"Motor Lodge " Read full review on YahooTravel 5/4/2008 Vote

8. The female manager was very rude.

"Motor Lodge " Read full review on YahooTravel 5/4/2008 Vote