Atlantis Casino Resort Spa - Reno, Reno, Charge

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Rank

1st

Out of 158

Atlantis Casino Resort Spa - Reno	Average Daily Rate: NA Check Rates

Hotel Class:

3800 South Virginia Street

Reno, 89502 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 3.86

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (152) , MyTravelGuide (973) , YahooTravel (68)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Charge

Appears in 6 comments.

100% wrote positive comments about charge

The following words were used in comments with Charge:

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1. We stayed for 10 days, and we requested for a refrigerator, but we were told it comes with a charge (it's free at Peppermint if you stay at least a week).

"Uncomfortable and Incovenient " Read full review on Expedia 9/15/2010 Vote

2. Upon arrival was told that there would be an additional charge of $10 per day for spa use and that Priceline should have told me this in advance.

"Shame on Priceline and the Atlantis. " Read full review on YahooTravel 8/15/2009 Vote

3. Priceline quoted me a total charge price that clearly states that it included taxes and service fees.

"Shame on Priceline and the Atlantis. " Read full review on YahooTravel 8/15/2009 Vote

4. However, based on the fact that we had 15 rooms that were horrible, I felt that our upgrade should have been at no charge especially when I learned that if I walked in that evening and got a room in the main hotel it would have been only $110.00 per night.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote

5. That seemed somewhat acceptable at the time but, now that I've read a review that says someone else was upgraded at no charge simply because their room was not ready on time, I am seriously disappointed and will definitely NOT be staying at the Atlantis again.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote

6. Don't charge $10 to use the internet for a day.

"Going down-hill " Read full review on YahooTravel 9/9/2007 Vote