Sheraton University City Hotel, Philadelphia, Manager

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OpinionWell
Rank

49th

Out of 177

Sheraton University City Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

36th And Chestnut Sts

Philadelphia, 19104 View map

4-Star Hotel Rank: 11 of 18
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (195) , Travelocity (7) , TripAdvisor (115) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

The following words were used in comments with Manager:

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1. I discovered a bar serving snacks and light meals that the desk clerk and manager must not be aware of.

"Good but not great... Little things mean a lot. " Read full review on TripAdvisor 11/17/2010 Vote

2. The staff member who did not care about the line that was forming ended up being the guest services manager.

"Not a pleasant stay. " Read full review on TripAdvisor 9/8/2009 Vote

3. The morning of my check-out day, I stopped by the front desk to ask about speaking with a manager about the overall room condition and my experience.

"Not a pleasant stay. " Read full review on TripAdvisor 9/8/2009 Vote

4. We asked for the manager, who could not provide us with the room we had ordered.

"Worst Hotel Experience I Have Ever Had " Read full review on TripAdvisor 5/14/2007 Vote

5. When we complained about the room in the morning, the manager VERY GRACIOUSLY provided the $15 breakfast buffet, compliments of the hotel.

"Worst Hotel Experience I Have Ever Had " Read full review on TripAdvisor 5/14/2007 Vote

6. Front desk managers (apart from 1 gentleman) seemed disinterested and did not even apologise when we explained our problem even at check out when female manager asked if our stay was ok she completely ignored my comments .

"Ok if your visiting University " Read full review on TripAdvisor 6/27/2010 Vote