The Bentley Hotel, Miami Beach, Front Desk

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OpinionWell
Rank

27th

Out of 56

The Bentley Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

510 Ocean Drive

Miami Beach, 33139 View map

0-Star Hotel Rank: 16 of 60
Average review rating: 4.07

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (3) , Travelocity (5) , TripAdvisor (59)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 21 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) charged (2) clean (2) coffee (3) desk (21) friendly (2) guest (4) helpful (2) hotel (3) management (3) personable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. free coffee/tea/muffins in the morning next to front desk (nothing special).

"best location, right on Ocean Drive, South Beach " Read full review on TripAdvisor 2/22/2010 Vote

2. both cleaning and the front desk.

"A Big Disappointment " Read full review on TripAdvisor 1/13/2010 Vote

3. Front desk was friendly but inept.

"Not a four star hotel " Read full review on Travelocity 10/1/2009 Vote

4. This is my second time as a guest at The Bentley Hotel and, while it would have been good CRM if I had been recognized as a returning guest, I like this hotel for its cleanliness, the size of its rooms/suites and, with one exception, the front desk staff.

"I like this hotel " Read full review on TripAdvisor 9/17/2009 Vote

5. We talked to the front desk person a few times and they were very helpful.

"Bentley #504, Good value, great location, helpful staff " Read full review on TripAdvisor 5/6/2008 Vote

6. housekeeping, front desk and especially bell boys all attentive and efficient.

"Charming little hotel. Great location. Great price. Great service! " Read full review on TripAdvisor 3/9/2008 Vote

7. there is a computer/printer next to the front desk for guests.

"best location, right on Ocean Drive, South Beach " Read full review on TripAdvisor 2/22/2010 Vote

8. I had to ask at the front desk for clean towels and coffe for the coffee maker, which I never got.

"Not a four star hotel " Read full review on Travelocity 10/1/2009 Vote

9. The front desk staff needs basic training in hospitality, and caring for guests.

"For the same $, you can do much better on SoBe! " Read full review on TripAdvisor 7/28/2009 Vote

10. Upon arrival we were greeted by a very cordial doorman and front desk staff.

"Very Pleasant Stay at the Bentley " Read full review on TripAdvisor 5/12/2009 Vote