Kauai Sands Hotel, Kapaa, Refund

OpinionWell's Blog

Home » United States » Hawaii » Kapaa Hotels » Kauai Sands Hotel

OpinionWell
Rank

5th

Out of 41

Kauai Sands Hotel	Average Price: $81 Check Rates

Hotel Class:

420 Papaloa Road

Kapaa, 96746 View map

2-Star Hotel Rank: 1 of 7
Average review rating: 3.56

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (138) , Travelocity (18) , TripAdvisor (210) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (21) balcony (13) bar (18) bathroom (39) beach (185) beachfront (5) bed (54) bill (4) breakfast (18) cable (6) charge (4) check in (16) check out (11) closet (5) cost (8) deal (24) decor (10) dinner (11) fee (6) food (23) front desk (38) hotel (443) housekeeping (8) lobby (20) location (168) maid (5) manager (9) money (43) ocean (46) parking (34) patio (5) pillow (4) pool (104) price (87) rate (16) recommend (34) refund (11) restaurant (94) room (418) room service (5) service (27) shower (36) staff (140) suite (5) towel (22) value (18) view (39) walk (44) water pressure (4) wireless (5)

Refund

Appears in 11 comments.

The following words were used in comments with Refund:
bug (2) desk (2) hotel (4) management (3) money (4) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I brought the bug to the front desk and asked for a refund.

"Pass on this one! " Read full review on TripAdvisor 2/15/2012 Vote

2. I decided we needed to leave right away and they were very accomodating refunding our money.

"This hotel is not nice at all " Read full review on TripAdvisor 2/15/2012 Vote

3. The person at the front desk insisted that it was not a bed bug but a small cockroach and would only refund me for one night.

"Pass on this one! " Read full review on TripAdvisor 2/15/2012 Vote

4. Hotel agreed to refund money to Travelocity when I explained allergy/asthma probelm with room.

"This hotel is the worst hotel I have ever stayed in - experienced traveler " Read full review on TripAdvisor 9/21/2011 Vote

5. The manager wasn't surprised of the hotel's condition and refunded our money.

"BELIEVE WHAT YOU READ BEFORE BOOKING! " Read full review on TripAdvisor 6/7/2011 Vote

6. There is a $30 fee for a lost key (they still use actual keys, not cards), so when I checked out the next day I gave them $30 cash but asked if I could get it refunded if I returned the key.

"Medicore rooms, but helpful staff when I got in a bind. " Read full review on TripAdvisor 5/27/2011 Vote

7. I managed to get everything out of the rental car by 2pm and they happily refunded my money.

"Medicore rooms, but helpful staff when I got in a bind. " Read full review on TripAdvisor 5/27/2011 Vote

8. Since I travel to Kauai frequently on business, I wasn't looking for a refund.

"TSUNAMI ... was in room 10 minutes ... won't give me another night " Read full review on TripAdvisor 4/25/2011 Vote

9. I was unable to get a refund since I had paid upfront through travelocity (and then upgraded my room at the hotel, what a joke) and the staff wouldn't refund the remaining nights.

"Bedbugs bedbugs bedbugs and roaches, stay away " Read full review on TripAdvisor 1/6/2011 Vote

10. To make a long stoy short, I recieved no refund or compensation, and wasted my time on the phone for an hour.

"Don't stay here!!! " Read full review on YahooTravel 7/1/2009 Vote