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Rank
24th
Out of 453

Sheraton Suites Market Center

Average Daily Rate: NA  
 
Hotel Class:
2101 North Stemmons FreeWay
Dallas, 75207 View map  
3-Star Hotel Rank: 9 of 88
Average review rating: 4.2
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (278) , Travelocity (13) , TripAdvisor (79) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 11 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. I left my business card for the manager with the friendly request to call me the next day with an explanation, which unfortunately never happened.
"Room not available " Read full review on TripAdvisor   11/22/2011 Vote      
2. Did receive a call-back from the manager, who offered two free breakfasts, and towels were delivered to room.
"Bad experience " Read full review on TripAdvisor   11/16/2011 Vote      
3. We had asked to speak to a manager, but no one was available until that morning; to our disappointment, after describing our situation, she said they had no bath mats other than the terry cloth ones and suggested we just do the best we could.
"Guest Safety Issues With This Hotel " Read full review on TripAdvisor   5/16/2012 Vote      
4. The next morning, the front desk manager credited me 1,000 Starwood points for the trouble and could not have been nicer.
"5-Star Service + 2-Star Price = Best Value in Dallas " Read full review on TripAdvisor   5/14/2012 Vote      
5. I told the manager and it was fixed very quickly.
"Several Problems - Fast Remedies " Read full review on TripAdvisor   3/15/2012 Vote      
6. The staff members have been extremely courteous and helpful from Daniel who drives the shuttle, to Tamara Harris and Mike Green at the front desk, to the General Manager Michael Stockman.
"Excellent Customer Service " Read full review on TripAdvisor   12/23/2011 Vote      
7. Right before we were about to leave, the manager called us back to the counter.
"Be weary of their staff....ruined stay.... " Read full review on TripAdvisor   7/14/2010 Vote      
8. I spoke to the manager who after some conversation wiped off the charges.
"Be weary of their staff....ruined stay.... " Read full review on TripAdvisor   7/14/2010 Vote      
9. when i called to complain they said there was security cameras and would review them,just to find out there was no cameras in that section,right!when i left a message with the manager,he never called me back twice.
"never again " Read full review on TripAdvisor   6/15/2010 Vote      
10. Due to overbooking, the manager at this hotel unilaterally cancalled my reservation and that of my business partner.
"DO NOT STAY HERE " Read full review on TripAdvisor   11/28/2011 Vote      
   
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