Marriott Austin South Airport, Austin, Front Desk

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Rank

37th

Out of 287

Marriott Austin South Airport	Average Price: $200 Check Rates

Hotel Class:

4415 SOUTH IH 35

Austin, 78744 View map

3-Star Hotel Rank: 15 of 77
Average review rating: 4.44

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (10) , Expedia (35) , MyTravelGuide (62) , TripAdvisor (69)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 21 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) helpful (3) liked (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The visit was easy, and the front desk was helpful, delivering gift baskets immediately upon request.

"Class and comfort - pocket sized. " Read full review on TripAdvisor 11/14/2011 Vote

2. I called the front desk and they sent us maintenance who said that they couldn't fix the problem and they were waiting to hear back from the phone company.

"A great front desk team that works for you " Read full review on TripAdvisor 7/5/2011 Vote

3. Upon arrival we were greeted by a great front desk team and throughout our stay I can easily say that the front desk was always there for us.

"A great front desk team that works for you " Read full review on TripAdvisor 7/5/2011 Vote

4. Just ask the great front desk personnel such (like Erin) to print you off directions to downtown using the back way.

"Nice clean property...... " Read full review on TripAdvisor 6/13/2011 Vote

5. EVERYONE was friendly and helpful, especially a young lady at the front desk named Nadia.

""Customer Service makes all the difference" " Read full review on Expedia 11/17/2009 Vote

6. Front Desk is/was Attentive, Professional and SUPER HELPFUL.

"What a GREAT STAY!!!!!!!!!!!!!!! " Read full review on TripAdvisor 10/2/2009 Vote

7. Called the front desk to be asked to be moved to another room, and within 5 minutes they delivered new keys to us for a room 2 doors down.

"Good hotel, typical Marriott " Read full review on TripAdvisor 10/18/2011 Vote

8. Could front desk personnel be a bit more customer service oriented.

"Marriott - Always a Good Choice " Read full review on TripAdvisor 9/26/2011 Vote

9. Upon check-out, I did ask the front desk who let me know that they have them for the asking, but you do have to ask.

"Marriott - Always a Good Choice " Read full review on TripAdvisor 9/26/2011 Vote

10. The front desk staff actually ordered my room service dinner when we returned from the football game, the girl who brought room service was really nice, and the bar staff was excellent.

"Staff aimed to please! " Read full review on TripAdvisor 9/5/2011 Vote