The Kahala Hotel And Resort, Honolulu, Service

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Rank

17th

Out of 165

The Kahala Hotel And Resort	Average Price: $425 Check Rates

Hotel Class:

5000 KAHALA AVENUE

Honolulu, 96816 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.33

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (3) , Travelocity (10) , TripAdvisor (437) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (43) bar (47) bath (22) bathroom (117) beach (539) bed (88) breakfast (217) cabana (29) charge (27) check in (51) closet (26) complimentary (38) concierge (45) cost (44) deal (17) decor (17) dinner (89) downtown (23) fee (17) food (227) front desk (54) hotel (972) housekeeping (31) lobby (53) location (132) lunch (37) manager (42) money (42) ocean (158) parking (34) pool (262) price (89) rate (47) recommend (94) restaurant (196) room (846) room service (39) service (364) shower (48) shuttle (91) spa (39) staff (350) suite (62) towel (66) tub (24) valet (42) value (16) view (246) walk (46)

Service

Appears in 364 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
beauty (22) breakfast (16) excellent (38) fantastic (15) food (45) friendly (17) good (27) great (51) hotel (83) love (16) nice (16) night (17) outstanding (16) pool (21) quality (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nice breakfast selection and very helpful service during dinner.

"Perfect start to my honeymoon " Read full review on TripAdvisor 5/22/2012 Vote

2. But the room was nice, the service was good, the breakfast was delicious, the hotel grounds were beautiful.

"Not as good as I expected " Read full review on TripAdvisor 5/18/2012 Vote

3. The pool and beach fantastic, service great, nothing is too much trouble.

"A Touch of Paradise. " Read full review on TripAdvisor 5/15/2012 Vote

4. Service was excellent.

"Outstanding room " Read full review on TripAdvisor 5/13/2012 Vote

5. Based on our experience and other reviews the standard of service, cleanliness and upkeep is not consistent and is not always acceptable.

"Disappointing " Read full review on TripAdvisor 5/5/2012 Vote

6. We dined at the following restaurants:The Royal Hawaiian Hotel-Luau- a beautiful history lesson to see, hear and taste the culture of the Island Alan Wong's- the Richard Hal's tomato salad a mustChef Morimoto-everything we had was fantasticOrchid's- food was delightful and the view from the restaurant was wonderfulHouse without a key-food was great and sunset view and music was enjoyablePlumeria at the Kahala-all lunches were good, don't miss the Kahala hamburgerHoku's at the Kahala- food was excellent, great service and wonderful viewsThe Veranda Tea at the Kahala was just lovelyWolfgang-WHAT A STEAK.

"Aloha and a Smile from Everyone Everyday " Read full review on TripAdvisor 4/9/2012 Vote

7. After our stay of 10 days we can say we felt that the service was fantastic, the hotel is beautiful, impeccable standards and cleanliness and very welcoming, we got garlands on arrival and as a honeymoon present a bottle of sparkling wine in our room which was unexpected and a great start to a fantastic break.

"Luxury honeymoon!! " Read full review on TripAdvisor 4/2/2012 Vote

8. We made full use of room service in our spacious room with huge bed, lovely bathroom, separate shower/dressing area, fridge, turn-down service with plenty of chilled bottled water.

"Luxury honeymoon!! " Read full review on TripAdvisor 4/2/2012 Vote

9. Service was great at the restaurant each morning for our delicious breakfast buffet and also at the pool where we spent lots of time just hanging out, swimming & drinking mai-tais & lava flows.

"Laid-back Hawaiian vacation at the Kahala " Read full review on TripAdvisor 4/1/2012 Vote

10. Snacks on the beach, tea in the veranda, anywhere you choose to eat you can be assured of attentive service.

"Truly Paradise " Read full review on TripAdvisor 4/1/2012 Vote