The Kahala Hotel And Resort, Honolulu, Front Desk

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Rank

17th

Out of 165

The Kahala Hotel And Resort	Average Price: $425 Check Rates

Hotel Class:

5000 KAHALA AVENUE

Honolulu, 96816 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.33

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (3) , Travelocity (10) , TripAdvisor (437) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (43) bar (47) bath (22) bathroom (117) beach (539) bed (88) breakfast (217) cabana (29) charge (27) check in (51) closet (26) complimentary (38) concierge (45) cost (44) deal (17) decor (17) dinner (89) downtown (23) fee (17) food (227) front desk (54) hotel (972) housekeeping (31) lobby (53) location (132) lunch (37) manager (42) money (42) ocean (158) parking (34) pool (262) price (89) rate (47) recommend (94) restaurant (196) room (846) room service (39) service (364) shower (48) shuttle (91) spa (39) staff (350) suite (62) towel (66) tub (24) valet (42) value (16) view (246) walk (46)

Front desk

Appears in 54 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (4) concierge (4) desk (56) friendly (4) generous (3) helpful (7) hotel (4) management (4) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the restaurants to the front desk and cleaning staff everyone was welcoming.

"An oasis out of the bustle of Waikiki, showing its age a bit, great staff " Read full review on TripAdvisor 2/21/2012 Vote

2. The concierge was helpful and knowledgeable, the front desk excellent.

"Wonderful Hawaiian getaway spot " Read full review on TripAdvisor 1/9/2012 Vote

3. Staff was very friendly, especially front desk personnel.

"Excellent Stay at Kahala " Read full review on TripAdvisor 10/12/2011 Vote

4. Best front desk service I have ever received, both on arrival and when I had questions during the stay.

"Excellent hotel, excellent service, excellent view " Read full review on TripAdvisor 10/6/2011 Vote

5. Pok at the front desk was lovely and he couldn't have started our vacation off to a better start.

"Couldn't be better... " Read full review on TripAdvisor 10/3/2011 Vote

6. The front desk staff were helpful and embraced our welcome.

"Over-Rated " Read full review on TripAdvisor 3/23/2010 Vote

7. We were welcomed back by the front desk.

"Quite a Disappointment " Read full review on TripAdvisor 2/10/2010 Vote

8. the front desk staff was always friendly and happy to help with directions to attractions.

"Don’t Look Any Further! " Read full review on Expedia 2/4/2010 Vote

9. We were celebrating a very special anniversary there, and the Front Desk Staff attended generously to our requests.

"Oahu's treasure in Waialae-Kahala " Read full review on TripAdvisor 1/23/2010 Vote

10. The valet, front desk were so nice.

"Great Hotel, service is super, " Read full review on TripAdvisor 10/7/2008 Vote