New Otani Kaimana Beach Hotel, Honolulu, Front Desk

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Rank

42nd

Out of 165

New Otani Kaimana Beach Hotel	Average Price: $188 Check Rates

Hotel Class:

2863 KALAKAUA Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) balcony (57) bar (30) bath (8) bathroom (33) beach (402) beachfront (12) bed (55) breakfast (75) charge (14) check in (13) check out (12) closet (15) concierge (8) cost (16) deal (21) decor (8) dinner (32) downtown (25) fee (10) food (77) front desk (32) hotel (610) laundry (8) lobby (24) location (157) lunch (16) money (26) ocean (147) parking (62) patio (7) pool (25) price (55) rate (22) recommend (48) restaurant (168) room (524) room service (9) service (84) shower (18) staff (150) street (56) suite (51) towel (34) tub (10) valet (15) valet parking (15) value (23) view (216) walk (172)

Front desk

Appears in 32 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (7) hotel (2) maid (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone from the front desk to housekeeping were friendly and made sure we were having a nice experience.

"Hawaiian Hospitality " Read full review on TripAdvisor 2/27/2012 Vote

2. Beach towels and mats were provided by the hotel and the front desk staff were very helpful with sightseeing tips.

"A tiny but fabulous room! " Read full review on TripAdvisor 10/31/2011 Vote

3. The front desk folks seemed to care less whether you enjoyed your stay or were comfortable.

"Rooms dumpy and not renovated " Read full review on TripAdvisor 5/3/2011 Vote

4. i just looked out the window and its snowing and -23 yuk(calgary)WOW,what a holiday,everything was fantastic,the room,the service,the valet parking,the food,i can't really say one negative thing about our stay,the front desk staff even printed out our boarding passes,so we would not have to pay,on one of those pay computers.

"I can say it in one word,for us,it was PARADISE " Read full review on TripAdvisor 12/30/2009 Vote

5. The front desk staff were very helpful and had some great suggestions for dinner.

"We'd return to this hotel again " Read full review on TripAdvisor 6/13/2009 Vote

6. Right away we were greeted by the very friendly ladies at the front desk.

"Absolutely Wonderful " Read full review on TripAdvisor 3/20/2009 Vote

7. The service at the front desk was wonderful; the staff was also willing to help us out and offer us some aloha spirit.

"Beautiful wedding stay and reception at the New Otani Kaimana " Read full review on TripAdvisor 12/24/2008 Vote

8. The service here is top notch not only in the restaurant but front desk, easily the most beautiful women on the island, bell staff eager and respectful, maid service efficent and thorough.

"Looking for peace in all the right places " Read full review on TripAdvisor 3/3/2008 Vote

9. I had to do some business faxing, etc. while there and the front desk staff was extremely helpful.

"Great Location/Great Beach! " Read full review on Travelocity 8/1/2007 Vote

10. (10) There is a morning coffee service at the front desk (but they close it very early.

"Great value for price, pay a bit more and stay at the main building " Read full review on TripAdvisor 4/12/2012 Vote