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OpinionWell
Rank
32nd
Out of 165

AQUA Island Colony Hotel

Average Price: $97  
 
Hotel Class:
445 SEASIDE Avenue
Honolulu, 96815 View map  
2-Star Hotel Rank: 9 of 51
Average review rating: 3.4
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (52) , MyTravelGuide (15) , Travelocity (15) , TripAdvisor (273) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 23 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (6)   good (2)   great (3)   guest (2)   helpful (4)   hotel (4)   housekeeping (2)   management (25)   nice (2)   secure (2)   service (6)   staff (6)   welcoming (2)   well (2)    
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1. Lendy Ma, the General Manager, welcomed us upon arrival, and her ever-professional staff provided us with top-notch service for the duration of our vacation.
"I will stay at the Island Colony again...and again! " Read full review on TripAdvisor   4/25/2012 Vote      
2. The manager was actually very helpful and seemed concerned for us.
"Very Dirty and needs Renovation " Read full review on TripAdvisor   6/18/2011 Vote      
3. I had a very enjoyable stay at the Island Colony,thanks to Paul Dun Guest Services Manager i was greeted by Paul with a great Aloha.
"Paul Dun is the Greatest " Read full review on TripAdvisor   6/7/2011 Vote      
4. The manager, Paul is a fantastic man, he is very approachable and is genuinely concerned that your stay is going well is always there to answer any questions.
"An awesome hotel providing exceptional services " Read full review on TripAdvisor   4/11/2011 Vote      
5. On our most recent stay, Paul- Front Desk Manager, was so nice to us and he welcomed us back with a big smile.
"The location of the hotel, along the view from the room is unbeatable. " Read full review on TripAdvisor   2/18/2011 Vote      
6. We also find Paul Dunn the customer service manager to be very helpful with any requests that we have .
"Loved it loved it the Aloha spirit is alive and well here " Read full review on TripAdvisor   2/3/2011 Vote      
7. I hope the managers of the property can clean up the place a bit, as it has great views and a good location.
"A bit dated, but improving... don't expect the Ritz! " Read full review on TripAdvisor   5/23/2010 Vote      
8. The Managers Patty and Paul were very good, they were approachable and took care of our needs.
"All you need and more! " Read full review on TripAdvisor   3/31/2010 Vote      
9. Because of the response of the manager, we would stay here again and would recommend it to friends.
"Acceptable 2 star accommodations " Read full review on TripAdvisor   3/3/2010 Vote      
10. A couple days later after unpacking I discovered many things didn't make it, and called Patty, the hotel manager, who had helped me while I was there.
"The Best Customer Service in Hawaii! " Read full review on TripAdvisor   10/26/2007 Vote      
   
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