4. The only complaint we might have had was that the lifts were out of order for part of one of the days we were there, so we had to go down the (indoor) fire escape stairs to get outside, but as they were fixed by the time we came back we didn't mind (going down is a lot better than climbing up!) All in all, the room was clean and tidy, all the amenities on the 6th floor were also clean and well looked after, and the staff were very friendly and helpful, even booking us a taxi for our return trip to the airport when asking at the front desk.