Renaissance Concourse Hotel Atlanta Airport, Atlanta, Service

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OpinionWell
Rank

38th

Out of 426

Renaissance Concourse Hotel Atlanta Airport	Average Price: $186 Check Rates

Hotel Class:

1 HARTSFIELD CENTRE PARKWAY

Atlanta, 30354 View map

4-Star Hotel Rank: 16 of 28
Average review rating: 4.59

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (751) , Travelocity (7) , TripAdvisor (134) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (40) bar (33) bath (3) bathroom (34) bathtub (3) bed (30) bill (7) breakfast (46) charge (10) check in (24) check out (4) complimentary (6) cost (6) deal (8) decor (5) dinner (20) downtown (10) fee (4) fitness center (4) food (46) front desk (27) gym (6) hotel (345) lobby (40) location (32) lunch (7) manager (9) parking (44) pillow (10) pool (31) price (20) rate (25) recommend (15) restaurant (57) room (293) room service (28) sauna (5) service (75) shower (9) shuttle (94) staff (70) street (4) suite (3) to park (4) value (3) view (53) walk (7) water pressure (3) wireless (10)

Service

Appears in 75 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
comfortable (5) customer (4) excellent (11) food (11) good (11) great (13) hotel (16) lobby (3) location (4) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Dinner at the restaurant downstairs was good with great service again.

"Great staff. " Read full review on TripAdvisor 5/15/2012 Vote

2. Wonderful service.

"Great staff. " Read full review on TripAdvisor 5/15/2012 Vote

3. But the most amazing things about the hotel were the absolute quiet of the rooms, even though directly on an active airport runway, and the efficiency and friendliness of the service.

"Quiet, Comfortable, and Service-Oriented Airport Hotel " Read full review on TripAdvisor 4/11/2012 Vote

4. The rooms were really clean, the service was excellent.

"Super convenient and very nice " Read full review on TripAdvisor 12/20/2011 Vote

5. Great location, quick ride to the terminal, good food (room service food was delicious!), attentive service, comfortable accommodations.

"Another Great stay! " Read full review on TripAdvisor 11/2/2011 Vote

6. Adelina at the restaurant gae us very pleasant service.

"AMAZING STAY " Read full review on TripAdvisor 9/28/2011 Vote

7. We ate at the restaurant Concorde Grill and the food was delicious and service friendly.

"Quiet & Comfortable Stay " Read full review on TripAdvisor 8/19/2011 Vote

8. I was full when I walked away, and the service was good.

"I love this Hotel, but its beginning to show its age? " Read full review on TripAdvisor 8/16/2011 Vote

9. Speaking of the Grill - good food, generous portions, non intrusive service, and reasonable (for an airport hotel) prices.

"Perfect for Airplane Lovers " Read full review on TripAdvisor 7/5/2011 Vote

10. Service was very good.

"Misleading name - NOT at the airport. But great for the price. " Read full review on TripAdvisor 6/20/2011 Vote