8. Also when I was leaving, the shuttle did not come for more than 45 minutes (as I was panicking about missing my flight, I went back inside and asked the bell staff and front desk staff repeatedly about the ETA of the shuttle and asked them to call a cab for me, and they kept saying 'right around the corner, 2 minutes away!' Then, when the shuttle finally came, we told her that we were really cutting it close for our flights and we needed to get to the airport right away (the driver said that there was a mix up with one of the drivers taking a break too early, and that's why the 12:20 shuttle didn't come at all and this shuttle was quite late as well).