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Rank
38th
Out of 426

Renaissance Concourse Hotel Atlanta Airport

Average Price: $186  
 
Hotel Class:
1 HARTSFIELD CENTRE PARKWAY
Atlanta, 30354 View map  
4-Star Hotel Rank: 16 of 28
Average review rating: 4.59
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (751) , Travelocity (7) , Expedia (38) , TripAdvisor (134) , BedBugRegistry (1)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 9 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. Thank goodness for the many other 4 and 5 star properties in Atlanta because I and everyone i can influence will not be staying at a property where the manager doesnt want to bother with guests who need help.
"If you travel for business on an expense account DONT STAY HERE " Read full review on TripAdvisor   4/17/2010 Vote      
2. In the words of the front desk manager 'I am not sure we can do this' Not much of a gtd- so I had to overnight park the rental car (at another $ 50 for the car + parking).
"Convenient, if somewhat hard to find- service spotty " Read full review on TripAdvisor   12/13/2011 Vote      
3. This hotel must not have a manager is all I have left to say.
"STAY AWAY! " Read full review on TripAdvisor   10/4/2010 Vote      
4. I get put on hold and she comes back on the line does not let me speak to the manager and proceeds to ask me all the questions in order to pull up my folio and fax it to me within 5 minutes.
"If you travel for business on an expense account DONT STAY HERE " Read full review on TripAdvisor   4/17/2010 Vote      
5. So now 5 or 6 days later (monthly expense report is now late) i call the hotel and ask for the manager on duty.
"If you travel for business on an expense account DONT STAY HERE " Read full review on TripAdvisor   4/17/2010 Vote      
6. I said I have tried that over three times so I need to speak with the manager on duty please.
"If you travel for business on an expense account DONT STAY HERE " Read full review on TripAdvisor   4/17/2010 Vote      
7. My time is expensive and i wasted an insane amount of time and still never spoke to a manager and as i expected the folio took 5 minutes to get to me.
"If you travel for business on an expense account DONT STAY HERE " Read full review on TripAdvisor   4/17/2010 Vote      
8. The only hot appetizers were very messy chicken wings which we tried, along with a very limited supply of cold food - just cheese, very few creackers, nuts, cake, cookies, etc. It was amusing to see the Club manager eating all the food - even the last two cookies I had my eye on.
"Poor reception, Limited Club Room, High airport noise. " Read full review on TripAdvisor   3/16/2010 Vote      
9. They routinely screw up my bill and I have to get a manager to straighten it out and he acts like he did me a favor.
"Nice Hotel. Lousy service " Read full review on TripAdvisor   1/7/2009 Vote      
   
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