Regency Suites Hotel, Atlanta, Service

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Rank

64th

Out of 426

Regency Suites Hotel	Average Price: $162 Check Rates

Hotel Class:

975 West PEACHTREE Street NorthEast

Atlanta, 30309 View map

2-Star Hotel Rank: 6 of 82
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (4) , Travelocity (12) , TripAdvisor (64) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (5) bath (5) bathroom (11) bed (19) breakfast (47) brunch (2) charge (8) check in (4) checkout (2) closet (3) complimentary (6) cost (3) deal (6) decor (2) dinner (9) downtown (6) fee (2) fitness room (2) food (4) front desk (16) hotel (139) housekeeping (7) lobby (10) location (39) lunch (1) manager (4) money (3) parking (31) pillow (4) price (11) rate (6) recommend (8) refund (4) restaurant (20) room (137) service (17) shower (4) shuttle (3) staff (56) street (20) suite (28) to park (2) towel (3) tub (2) value (6) view (3) walk (18) water pressure (2) wireless (7)

Service

Appears in 17 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) great (2) helpful (3) hotel (2) internet (3) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great customer service.

"Lovely hotel with great staff " Read full review on TripAdvisor 4/24/2012 Vote

2. Free internet service.

"OK, lots of street noise " Read full review on TripAdvisor 2/22/2012 Vote

3. The service was excellent & was top notch.

"This hotel was great!! " Read full review on TripAdvisor 6/25/2011 Vote

4. Customer service was excellent with helpful and informative staff.

"Nice Stay overall " Read full review on TripAdvisor 5/25/2011 Vote

5. The food and service were great.

"My friend and I had a great weekend in Atlanta with our 10 yr old daughters. " Read full review on TripAdvisor 2/24/2010 Vote

6. Services was every helpful in helping us get around midtown without feeling lost.

"Nice place to stay " Read full review on Expedia 5/24/2009 Vote

7. The service of the staff was excellent.

"Great Hotel! " Read full review on Expedia 10/29/2008 Vote

8. The internet service didn't work for several hours (could no longer connect to the internet, and, when I asked, was told other guests were experiencing the same issue).

"Initially pleased but that changed " Read full review on TripAdvisor 1/10/2012 Vote

9. needed a sewing kit and it was delivered (without asking) to the room in minutes, that is what you call personal service.

"Great Place and wonderful location " Read full review on TripAdvisor 9/12/2011 Vote

10. They were very customer service oriented and the rooms had new bedding which was very comfortable.

"Very Charming " Read full review on TripAdvisor 7/29/2011 Vote