Regency Suites Hotel, Atlanta, Front Desk

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Rank

64th

Out of 426

Regency Suites Hotel	Average Price: $162 Check Rates

Hotel Class:

975 West PEACHTREE Street NorthEast

Atlanta, 30309 View map

2-Star Hotel Rank: 6 of 82
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (4) , Travelocity (12) , TripAdvisor (64) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 16 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) helpful (3) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk clerk was friendly and very helpful.

"Initially pleased but that changed " Read full review on TripAdvisor 1/10/2012 Vote

2. Sharon at the front desk was absolutely amazing and incredibly friendly.

"Loved this hotel! " Read full review on TripAdvisor 10/12/2011 Vote

3. To the team there, keep up the great work because your customers do appreciate your professionalism from front desk to housekeeping.

"Best hotel in ATL, the end! " Read full review on TripAdvisor 9/29/2011 Vote

4. The staff, front desk and those who helped put our luggage away while we waited for our room were very friendly and helpful.

"Friendly staff and convienent location next to MARTA station " Read full review on TripAdvisor 1/20/2011 Vote

5. They said they were having problems when I arrived and after 4 days, _nothing_ got better, even after telling the front desk and their taking my room number.

"A fine place if you don't value the Internet at all. " Read full review on TripAdvisor 5/22/2009 Vote

6. The front desk staff was very responsive.

Read full review 7/20/2008 Vote

7. The front Desk staff very friendly.

"We needed to change room " Read full review on Expedia 9/16/2007 Vote

8. Especially Sharon-She was working the front desk when I had to call about directions (surprise surprise my GPS couldn't find the hotel.

"Wonderful customer service! " Read full review on TripAdvisor 3/9/2012 Vote

9. Overall, I don't think I will be coming back to this hotel even if I'm in the area, but mostly because of the rude staff at the front desk.

"Ok, not as great as the reviews suggest. " Read full review on TripAdvisor 12/1/2011 Vote

10. At 7.45am an alarm clock started in the room next to us, after 10 minutes we called the front desk.

"Very noisy " Read full review on TripAdvisor 10/1/2011 Vote