Hyatt Regency Jacksonville, Jacksonville, Service

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Rank

91st

Out of 213

Hyatt Regency Jacksonville	Average Daily Rate: NA Check Rates

Hotel Class:

225 COAST LINE Drive EAST

Jacksonville, 32202 View map

3-Star Hotel Rank: 36 of 42
Average review rating: 3.78

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (9) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) adequate (1) affordable (1) alcohol (1) amenity (2) appreciate (1) area (5) arrival (2) bar (2) bathroom (4) beach (2) bed (5) breakfast (5) business room (1) charge (2) check in (3) concierge (1) cost (1) dinner (1) downtown (4) fee (2) fitness center (1) fitness room (1) food (7) freeway (1) gym (1) hotel (49) lobby (3) location (11) money (3) parking (8) pillow (3) pool (4) price (7) rate (4) recommend (3) restaurant (4) room (33) room service (2) service (8) shower (4) staff (21) suite (3) to park (2) towel (1) valet (2) value (4) view (12) walk (6) waterfront (1)

Service

Appears in 8 comments.

33% wrote positive comments about service

The following words were used in comments with Service:
good (2) poor (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lay out is a little odd and not at first welcoming, but the service makes up for it.

"Wide Open Spaces " Read full review on Expedia 5/19/2009 Vote

2. Clean, quality service, comfortable rooms, great location.

"Hyatt Jacksonville " Read full review on Expedia 6/8/2008 Vote

3. Public transportation to Jax Beach $1 in comparasion to $80 cab ride to JAX beach!2) Requested towels and an hour later had to call again for service.

"Not impressed " Read full review on Expedia 7/8/2009 Vote

4. However, the staff needs to be trained in customer service.

"Good but not great " Read full review on YahooTravel 7/27/2008 Vote

5. 1) For the amount they charge the service was poor.

"Not impressed " Read full review on Expedia 7/8/2009 Vote

6. the concierge provided incorrect information and seemed to push cab service (would not recommend!).

"Not impressed " Read full review on Expedia 7/8/2009 Vote

7. The customer service skills these employees have are an outrage.

"locked out!! " Read full review on YahooTravel 2/16/2009 Vote

8. poor not good okay not as up tight as i thought did not like at all stinky service wasn't good at all didint sutt me.

"no dislike " Read full review on YahooTravel 7/2/2007 Vote