Hotel San Carlos, Phoenix, Staff

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Rank

34th

Out of 366

Hotel San Carlos	Average Price: $149 Check Rates

Hotel Class:

202 North Central Avenue

Phoenix, 85004 View map

3-Star Hotel Rank: 21 of 62
Average review rating: 2.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (96) , Travelocity (3) , TripAdvisor (126) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (23) bath (7) bathroom (58) bed (20) breakfast (22) charge (6) check in (7) check out (6) closet (4) complimentary (3) cost (9) deck (6) decor (10) dinner (9) downtown (40) fee (8) food (10) front desk (17) hotel (303) lobby (28) location (41) maid (3) manager (9) money (5) parking (27) pillow (13) pool (42) price (19) rate (14) recommend (17) restaurant (32) room (212) room service (3) service (16) sheets (5) shower (51) staff (64) street (17) suite (8) to park (5) towel (3) tub (9) valet (6) value (7) view (6) walk (22) walk in (2) water pressure (5) wireless (11)

Staff

Appears in 64 comments.

84% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (5) cares (3) clean (8) comfortable (3) courteous (5) excellent (4) exceptional (3) friendly (23) good (5) great (10) helpful (17) history (3) hotel (12) new (3) nice (15) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is incredibly friendly and helpful and the Ghost Lounge is Retro Cool.

"Fascinating History and Great Staff " Read full review on TripAdvisor 5/22/2012 Vote

2. Great and friendly staff and excellent customer service.

"Great reception venue " Read full review on TripAdvisor 5/11/2012 Vote

3. I am more then satified with the excellent service so far and if her staff is half as attentive as she this promises to be a wonderful weekend.

"Best event service ever!!!! " Read full review on TripAdvisor 4/11/2012 Vote

4. It's clean, the staff is nice, the bed was comfy.

"Stay for the location " Read full review on TripAdvisor 4/4/2012 Vote

5. Beautiful building, staff at the reception good-humored and very friendly, beautiful rooms.

"This is just my style " Read full review on TripAdvisor 2/24/2012 Vote

6. Staff were helpful and overall nice.

"Hotel San Carlos - Interesting and Affordable " Read full review on TripAdvisor 2/13/2012 Vote

7. The staff was friendly enough but the desk folks did not seemed too concerned for the customers experience.

"Central Location But Low Value " Read full review on TripAdvisor 1/26/2012 Vote

8. Everything you would want from a vintage boutique hotel complete with ghost sightings (2nd and 7th floors!), history galore, famous guests and great staff.

"Historic Phoenix with Character " Read full review on TripAdvisor 10/29/2011 Vote

9. to avoid being scalded), but the internet was fast, the tub was big enough for my fat butt to sit in and soak, the water was hot, and staff were nice, and the sense of history gave this place a personality.

"Like everyone says, be prepared for what you're going to get " Read full review on TripAdvisor 10/22/2011 Vote

10. Staff were friendly and helpful.

"Lots of Personality " Read full review on TripAdvisor 10/20/2011 Vote