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Rank
34th
Out of 366

Hotel San Carlos

Average Price: $149  
 
Hotel Class:
202 North Central Avenue
Phoenix, 85004 View map  
3-Star Hotel Rank: 21 of 62
Average review rating: 2.87
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (96) , Travelocity (3) , TripAdvisor (126) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 17 comments. 
42% wrote positive comments about front desk
The following words were used in comments with Front desk:
courteous (2)   desk (17)   friendly (2)   hotel (3)   management (2)   nice (3)   rude (2)   service (2)   staff (2)    
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1. POSITIVES: We enjoyed the overall ambiance, found the front desk folks to be friendly, and we really appreciated the guided tour of the hotel that Tina cheerfully gave us, explaining all the wonderful history and movie star visits and the alleged ghosts.
"Historic Hotel " Read full review on TripAdvisor   2/3/2012 Vote      
2. Front desk and valet were very friendly.
"Back in time...for the fun of it " Read full review on TripAdvisor   5/18/2010 Vote      
3. The ladies room in the lobby looks like something in a Russian nightmare, I was told by the truly lovely woman at the front desk that this was newly remodeled.
"Save yourself, do NOT stay here!! " Read full review on TripAdvisor   10/16/2009 Vote      
4. The ladies at the front desk were very nice and the bartenders were very attentive and helpfull with information on downtown Phoenix.
"Fantastic Historical Downtown Experience " Read full review on TripAdvisor   10/30/2008 Vote      
5. The front desk staff is nice and courteous but understand and say 'it's not for everyone.
"If you are used to the comfort and predictability of chains... don't stay! " Read full review on TripAdvisor   11/13/2007 Vote      
6. The front desk staff is nice and courteous but understand and say 'it`s not for everyone.
"If you are used to the comfort and predictability of chains... don`t stay! " Read full review on TripAdvisor   11/13/2007 Vote      
7. The General Manager happened to be around the front desk and happily offered to give me a tour.
"Great Experience " Read full review on TripAdvisor   5/12/2012 Vote      
8. The internet connection is shaky and the computers in the 'business room' (for which you have to leave your ID at front desk to get a key to) are old and the printer was also out of service.
"Historic (Old) Hotel in Downtown " Read full review on TripAdvisor   11/23/2011 Vote      
9. I called the hotel back and spoke to Kenny at the front desk and he was worse than Vanessa the day prior and shoved me into the hotel managers voice mail.
"Who You Gonna Call... " Read full review on TripAdvisor   4/28/2011 Vote      
10. The front desk took the parking garage ticket.
"Who You Gonna Call... " Read full review on TripAdvisor   4/28/2011 Vote      
   
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