Hotel San Carlos, Phoenix, Service

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Rank

34th

Out of 366

Hotel San Carlos	Average Price: $149 Check Rates

Hotel Class:

202 North Central Avenue

Phoenix, 85004 View map

3-Star Hotel Rank: 21 of 62
Average review rating: 2.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (96) , Travelocity (3) , TripAdvisor (126) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (23) bath (7) bathroom (58) bed (20) breakfast (22) charge (6) check in (7) check out (6) closet (4) complimentary (3) cost (9) deck (6) decor (10) dinner (9) downtown (40) fee (8) food (10) front desk (17) hotel (303) lobby (28) location (41) maid (3) manager (9) money (5) parking (27) pillow (13) pool (42) price (19) rate (14) recommend (17) restaurant (32) room (212) room service (3) service (16) sheets (5) shower (51) staff (64) street (17) suite (8) to park (5) towel (3) tub (9) valet (6) value (7) view (6) walk (22) walk in (2) water pressure (5) wireless (11)

Service

Appears in 16 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) food (2) good (4) great (2) hotel (2) internet (2) night (2) old (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great and friendly staff and excellent customer service.

"Great reception venue " Read full review on TripAdvisor 5/11/2012 Vote

2. I am more then satified with the excellent service so far and if her staff is half as attentive as she this promises to be a wonderful weekend.

"Best event service ever!!!! " Read full review on TripAdvisor 4/11/2012 Vote

3. It is historic however clean and good service.

"Historic nice hotel, clean & nice, perfect location " Read full review on TripAdvisor 7/13/2011 Vote

4. ' Nice customer service.

"Who You Gonna Call... " Read full review on TripAdvisor 4/28/2011 Vote

5. The service was excellent and I even scored a much-needed early check in.

"Character and Service " Read full review on Expedia 7/1/2008 Vote

6. But the service was very good and the furnishings and the old copper paneled elevators are georgeous.

"Beautiful & historic but paper thin walls " Read full review on Expedia 5/8/2008 Vote

7. The restaurant was good, excellent service and reasonable prices.

"Beautiful & historic but paper thin walls " Read full review on Expedia 5/8/2008 Vote

8. I booked a three night stay with a popular online service.

"Rewriting history in its rating " Read full review on TripAdvisor 3/18/2012 Vote

9. If they dont want to service the customer then you shouldnt be in that bussiness.

"Beware " Read full review on TripAdvisor 3/10/2012 Vote

10. The internet connection is shaky and the computers in the 'business room' (for which you have to leave your ID at front desk to get a key to) are old and the printer was also out of service.

"Historic (Old) Hotel in Downtown " Read full review on TripAdvisor 11/23/2011 Vote